Duval Ford

Above and beyond! We went to Duval Ford expecting to purchase a certain vehicle. When we arrived we test drove it and were ready to make the purchase. However, after We went to Duval Ford expecting to purchase a certain vehicle. When we arrived we test drove it and were ready to make the purchase. However, after walking the lot and seeing a better vehicle for our needs we changed our mind. Warren was very understanding and didn't complain about the extra work he had to do. He took very good care of us! More

GREAT EXPERIENCE!! Mike Murdock&Sherrod Anderson From Start to beginning Mike Murdock and Sherrod Anderson helped my sister find her first car , they went above and beyond to give me EVERY detail I a From Start to beginning Mike Murdock and Sherrod Anderson helped my sister find her first car , they went above and beyond to give me EVERY detail I asked for , and put up with us choosing the actual car. They couldn't have got us a better deal then they did! 0% with Ford financing and great incentives on a NEW vehicle.Also Rafael Delgado did a great job doing our final paper work and found extra deductions we qualified for, could not ask for a better dealer or experience , all of my families vehicles are Fords and came from Duval Ford. BEST DEALER IN JACKSONVILLE More

Buy from Malcolm Malcolm Daigle was very helpful and communicative during my order process. He catered to my high-maintenance personality and let me know everything th Malcolm Daigle was very helpful and communicative during my order process. He catered to my high-maintenance personality and let me know everything that was happening for my premium order. Thank you Malcolm. More

Excellent first experoence It was a pleasure doing business here. They made everything so easy and would recommend duval ford to anyone looking for a ford new or used It was a pleasure doing business here. They made everything so easy and would recommend duval ford to anyone looking for a ford new or used More

No pressure and honest upfront dealer Buying a car in my mind is on the same level as a root canal treatment, it is necessary but it sure hurts. Duval's approach to car sales changes all Buying a car in my mind is on the same level as a root canal treatment, it is necessary but it sure hurts. Duval's approach to car sales changes all that for this buyer. I saw a vehicle on line, called and was given all my answers about the truck by texting with Juventino Lebron, one of the business managers at Duval Ford. A hands-on meeting was set up and "no pressure" was the Duval way for showing me the truck and satisfying my review of the truck in question. I offered to trade in (knowing the Blue Book value of my truck) and they agreed that would be the trade-in value. All-in-all, from start to finish Duval Ford made this purchase a very good experience. Need a car or truck? My first response would be to ask: "Have you been to Duval Ford?" More

Great Experience buying a car I bought my Ford Taurus from Tino Lebron JR. Tino is a great salesman he followed threw on everything he said he would do and was very knowledgeable o I bought my Ford Taurus from Tino Lebron JR. Tino is a great salesman he followed threw on everything he said he would do and was very knowledgeable on the car I bought. I was very pleased with the car and how I was treated threw the hole deal. More

True Service After the Sale Brought my 16 Ford Flex in for regular scheduled service. Sheila McFarland got me checked in and as always assured me that they would check my car fro Brought my 16 Ford Flex in for regular scheduled service. Sheila McFarland got me checked in and as always assured me that they would check my car from front to back top to bottom. They got things taken care of in a quick manner. Even finding a dirty air filter on my cabin ac. The new dealership is very nice. However it's the people in Richard Jordan's service department that are the life blood of Duval Ford. And that's what keeps myself and many others coming back. Service after the sale! Thanks Sheila! More

Very satisfied customer. My sales people, Tyashsa and Jose were great to deal with. These two were very knowledgeable about all the info we needed to decide to make this purc My sales people, Tyashsa and Jose were great to deal with. These two were very knowledgeable about all the info we needed to decide to make this purchase. I am a returning customer to Duval ford. This is my 5th purchase since the year 2000. Service such as provided by these two is what keeps me coming back. More

Wonderful Experience! My salesman Malcolm Daigle went above and beyond to help me find the best deal for my trade-in. I so appreciate his effort and the great service. Was My salesman Malcolm Daigle went above and beyond to help me find the best deal for my trade-in. I so appreciate his effort and the great service. Was a painless process. I would highly recommend working with Malcolm. More

Customer Service I took my car in on Saturday, they gave me a time the car would be ready and it was. It had been washed and the tires shinned. Great Service I took my car in on Saturday, they gave me a time the car would be ready and it was. It had been washed and the tires shinned. Great Service More