Duval Ford

Since your inclusion of Richard Jordan service has greatly i Richard Jordan has brought back the benefits of Auto Butler that was part of my purchase deal, he and his crew have brought back what was lacking in s Richard Jordan has brought back the benefits of Auto Butler that was part of my purchase deal, he and his crew have brought back what was lacking in service at Duval Ford. More

40,000 mile service Service was outstanding as always. Only complaint I have is the service waiting room - the TV was running on the Disney Channel and no one could chan Service was outstanding as always. Only complaint I have is the service waiting room - the TV was running on the Disney Channel and no one could change the channel. The remote to the TV did not work. Very aggravating to everyone in the room who had to listen to Disney songs, etc., the whole time we were in the waiting room. All adults were present--no children. More

Great dealership! Really enjoyed my shopping experience at Duval Ford. Mitchell Hartley made the experience easy and efficient. I recently moved to the area and was re Really enjoyed my shopping experience at Duval Ford. Mitchell Hartley made the experience easy and efficient. I recently moved to the area and was really impressed with this dealership over all of the other ones in Jacksonville. I will definitely be back! More

Great Experience I recently bought a truck from Mike Murdock at Duval Ford. Mike was super helpful in finding the truck that I wanted. He took the time to show me al I recently bought a truck from Mike Murdock at Duval Ford. Mike was super helpful in finding the truck that I wanted. He took the time to show me all the features the truck offered and was a pleasure to work with overall. I HIGHLY recommend working with Mike when you're ready for your new vehicle. More

Good Place to Buy a Car Knowledgeable and professional sales representative, no pressure, courteous staff, fair price and good selection of cars. What else do you you need! H Knowledgeable and professional sales representative, no pressure, courteous staff, fair price and good selection of cars. What else do you you need! Happy with the overall buying experience. More

Quick and easy! Needed a company van quick. Mike Murdock helped us get exactly what we were looking for and TJ was more than helpful and kind to us. We will do busi Needed a company van quick. Mike Murdock helped us get exactly what we were looking for and TJ was more than helpful and kind to us. We will do business with Duval Ford and Mike again. Thank you , Mary Lou, Nature Vue Skylights More

Great Service Great service at a great price. Immediately greated upon arrival in service bay and polities offered assistance. Service writer promptly assisted to t Great service at a great price. Immediately greated upon arrival in service bay and polities offered assistance. Service writer promptly assisted to take down idly time initial vehicles information. My truck was then taken back for routine maintenance service on schedule and promptly turned around. I had a few inquires about after market upgrades and all my questions were well received and answered with detailed information from a maintenance technitian. The technician patiently and politely provide outstanding customer service and advice. So, even the wait for my vehicle to be processed was a great opportunity me. As always, I will be returning to Duval Ford for all future vehicle service. More

No help what so ever. We were stranded in Jacksonville when our ford f150 died. We had it towed to the dealership thinking they would be able to fix it. Boy were we wrong. We were stranded in Jacksonville when our ford f150 died. We had it towed to the dealership thinking they would be able to fix it. Boy were we wrong. After 4 days and $2000 in expenses they still had not fixed the problem. They replaced the distributor rotor and charged us $328 and it was not the problem. My husband tried to tell them it was the computer but no one would listen. Needless to say, we ended up renting a uhaul and trailer and towed it all the way back to Ohio at 50mph. My husband replaced the computer and it now runs great. More

Easiest Car Buying Experience I Have Ever Had!!! I had been looking for a Jeep Wrangler TJ for sometime with little luck, either they were rusted out or wanted ridiculous prices for the vehicle and u I had been looking for a Jeep Wrangler TJ for sometime with little luck, either they were rusted out or wanted ridiculous prices for the vehicle and undervalue the trade. I found this vehicle and called up the dealership and spoke with Mr. Beverly who got me all the information i requested quickly and was completely honest about everything. We worked out a price on the vehicle and trade all was acceptable. I figured when I came in i would either be hounded on the purchase price of the jeep or that there was some "problem" with my trade it, well to my delight neither happened, they honored everything they said and were extremely courteous and helpful. I can't say enough good things about my experience! More

Great experience This was the best car purchasing experience I ever had. The only thi g I would change is the push of extra insurance (gap etc.)at the end or when sign This was the best car purchasing experience I ever had. The only thi g I would change is the push of extra insurance (gap etc.)at the end or when signing paperwork, I don't believe customers should be faulted into buying something their personal insurance will cover at a much cheaper rate. However my salesman Sherri's was great and I would recommend him to anyone. More