Duval Ford

Professional sales staff Having bought dozens of new cars and trucks over my lifetime, I have, for the most part, dreaded the thought of the process. Much of that attitude is Having bought dozens of new cars and trucks over my lifetime, I have, for the most part, dreaded the thought of the process. Much of that attitude is a result of most dealerships being bought out by the large corporations who seem to be interested only in volume sales. This was my first purchase from Duval Ford and though it was a long day, it's one that I actually enjoyed. Hank Carr, who is actually assigned to the fleet department was filling in for Sherrod Anderson and I could not have asked for a more professional salesman. I feel as though I not only purchased a new Ford but gained what I would consider to be a friend to whom I would be more than happy to refer anyone looking to purchase a vehicle. He immediately tuned in to my desires and did everything in his power to accommodate me and see that I left as a satisfied customer. Will Law, who is a sales manager, spent a considerable amount of time with me, crunching the numbers and ultimately seeing to it that I felt good about the price of the new vehicle as well as what I received for my trade-in. I have always felt that what it takes to consummate a good deal is the buyer and seller being happy at the end of the process and I believe that to be the case. The car and price I actually wanted was on the lot of one of the corporate competitors and thanks to Hank and Will I did not have to hold my nose and go there. That is the ultimate compliment as far as I'm concerned. Should I have the need or desire to purchase another Ford product, I would definitely return to Duval Ford. I should also mention that the preliminary Internet contact was with Sherrod Anderson who also impressed me as a professional. More

Hassle-Free Experience I came in to Duval Ford after my previous car was totaled, looking at a Focus ST. Gunny Moore was a delight throughout the experience, always taking t I came in to Duval Ford after my previous car was totaled, looking at a Focus ST. Gunny Moore was a delight throughout the experience, always taking the time to explain every step of the process, as well as patiently searching through available incentives that would apply to me. I ended up getting a great deal on exactly the car I wanted in a matter of a few hours- I would recommend Duval Ford and Gunny to anyone looking for a new car. Thanks again! More

Transaction was smooth. The transaction of trading a vehicle and purchasing the new one was very smooth. We started negotiating online and when the deal was done we were wit The transaction of trading a vehicle and purchasing the new one was very smooth. We started negotiating online and when the deal was done we were within $500. More

Great Experience! Friendly straight to the point People called ahead and came all the way from palm coast to check out the new mustang. needless to say after the test drive i was super excited. so my sale called ahead and came all the way from palm coast to check out the new mustang. needless to say after the test drive i was super excited. so my salesman Mike Murdock did a great job, before anything we made sure the price of my trade in and the price of the car were where they need to be and in writing before we talk anything else. i love that, because all the other dealerships i went to before tried to run a credit check before we even opened the door to the car i was looking for. i even showed up late and stayed way passed closing time but it made no difference to these great people. i will always be grateful for them working with me, and putting in their time to make sure i was happy with my purchase. 1,000% recommend this dealership if looking for a ford, (went to Gary yeoman's ford, palm coast ford and both of them wouldn't work with me.) P.S. the other dealers had the audacity to admit to me that they did BURNOUTS in their new 2016 mustangs they had in the when business was slow. i guess they thought since i was young i would find that "cool and appealing." so i checked the odometers on their cars and "brand new" mustang GT's had 150+ miles on them already ! i bought mine here at Duval Ford with only 40 miles After my test drive! so happy i took the drive over there. and every time i drove over they filled my tank ! i can go on and on, but i think you get the point. More

At last a good experience buying a car. This was the first time I have had a good car buying experience. Usually would take all day. This time it was a little over 2 hours. Took awhile to ge This was the first time I have had a good car buying experience. Usually would take all day. This time it was a little over 2 hours. Took awhile to get the tag, but that was not the fault of the dealership. I felt welcome and the staff was pleasant. Zach keep up the good work. If you go to Duval Ford ask for Zach Gordon. More