Duval Ford

Excellent customer service, no pressure experience We started our transaction online working with Mike Murdock. The online experience was efficient as well as educational as we could learn about trim l We started our transaction online working with Mike Murdock. The online experience was efficient as well as educational as we could learn about trim levels and pricing before going to the dealership. We then made an appointment to meet with Mike Murdock personally. While we went out to look at Mustangs, he had our trade appraised. After the test drive Mike prepared a Buyer's order showing us the price. We returned a few days later (because of our scheduling) and purchased our new 2016 Mustang. The entire Duval Ford experience was friendly, efficient and without pressure. We would definitely recommend this dealership and Mike Murdock in particular!! More

Buying A Car Being a single mother of two, I'm always skeptical when it comes to making major purchases as I'm always on the lookout for a scam. However, I would Being a single mother of two, I'm always skeptical when it comes to making major purchases as I'm always on the lookout for a scam. However, I would like to highly commend Mike, Dan, and Drew at Duval Ford for making my car buying experience stress free! They were patient with me as I changed my mind several times on which car to purchase over a 3 day period, and they treated me with courtesy and respect every time. They also answered any questions that I had. I look forward to doing business with them again. More

Fantastic morning car buying experience! One word.. Awesome!! Though, I can't say my past experiences with Duval Ford has been very pleasant in the buying of a vehicle, and I have had many ov One word.. Awesome!! Though, I can't say my past experiences with Duval Ford has been very pleasant in the buying of a vehicle, and I have had many over the years with this dealership, today's was 180' different and it was fantastic, due in part to 3 people, Susan, WIll, and TJ. They made my car buying experience totally quick and comfortable, and I actually felt important and not just a number to make a profit off of. These 3 people are an assess to Duval Ford, especially Susan and WIll, thank you all. More

Saving the day I would love to thank the ford duvall team especially mike murdock in helping resolve a service night mare because i mistakenly purchased a vehicle fr I would love to thank the ford duvall team especially mike murdock in helping resolve a service night mare because i mistakenly purchased a vehicle from a napleton orlando Volkswagen. Thanks duval for we will keep coming back. More

awesome experience We found a 2013 Ford Escape on Auto Trader and came to Duval Ford to check it out. Berry was able to help us out and had us test drive it and we were We found a 2013 Ford Escape on Auto Trader and came to Duval Ford to check it out. Berry was able to help us out and had us test drive it and we were sold! Thank you so much to Berry and Duval Ford for an awesome car buying experience! More

PURCHASE OF TWO NEW VEHICLES I JUST PURCHASED TWO NEW VEHICLES FROM MIKE MURDOCK FOR DOC TONY'S CHIROPRACTIC BUSINESS TO TRANSPORT PATIENTS. WE DECIDED ON THE ESCAPE MODEL. MIK I JUST PURCHASED TWO NEW VEHICLES FROM MIKE MURDOCK FOR DOC TONY'S CHIROPRACTIC BUSINESS TO TRANSPORT PATIENTS. WE DECIDED ON THE ESCAPE MODEL. MIKE MURDOCK WAS VERY PROFESSIONAL AND VERY ACCOMMODATING IN ALL ASPECTS OF THE SALE. OUR BUSINESSES WILL BE PURCHASING NEW VEHICLES FROM MIKE EVERY FEW YEARS ON A TRADE-IN. I WOULD RECOMMEND DUVALL FORD TO ALL THE PEOPLE IN JACKSONVILLE. THE EXPERIENCE WITH MIKE WAS VERY PLEASANT. More

Rock on Duval Ford Rafael Delgado is amazing! Always gets the deal done. And goes out of his way to make his customers happy and satisfied. You cant go wrong with Rafael Rafael Delgado is amazing! Always gets the deal done. And goes out of his way to make his customers happy and satisfied. You cant go wrong with Rafael and Duval Ford. More

New car sale We purchase all our vehicles from Duval Ford. Would recommend them to anyone looking to buy new or used. We always have a great experience! We purchase all our vehicles from Duval Ford. Would recommend them to anyone looking to buy new or used. We always have a great experience! More

Great Service I called the dealership and talked to Lance. He was very helpful and answered all my questions about the vehicle I was looking at. Duval Ford is 60 I called the dealership and talked to Lance. He was very helpful and answered all my questions about the vehicle I was looking at. Duval Ford is 60 miles from my home, so I could not be there until 7:00pm. When I drove in, the vehicle was parked up front and Lance was standing beside it waiting for me. Two hours later, I was driving home in my new vehicle. Will stayed after closing and helped me as well. After a very unpleasant experience at another dealership the week prior, this was a welcomed relief. Great experience! More

William Law is a valued asset Renard Weaver is a great employee that represents duval ford well. William Law was awesome he gos above and beyond to make you feel like family he is Renard Weaver is a great employee that represents duval ford well. William Law was awesome he gos above and beyond to make you feel like family he is what I think he is what the face of ford should be Zac Gordon was great so great my brother bought a truck from him now are family has 2 new 2016 Ford F-150 trucks from these guys More