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Duval Ford

Jacksonville, FL

4.9
1,793 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,793 reviews

March 22, 2016

DANNY JENKINS IS AMAZING!!! Danny gave our family the best car buying experience we've ever had. Up front and honest, very polite and informative. I highly recommend going to see More

by Tiffany C Zilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jenkins
Apr 19, 2016 -

Duval Ford responded

Thank you, Tiffany. We are glad Danny could be of help to you. Please let us know how we may serve you again.

March 21, 2016

Best buying experience Excellent experience buying from Gunny. I've been recommending both the dealership and the sales staff to all my family and friends. Gunny has continu More

by Rhodytwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hayes, David Moore
Mar 22, 2016 -

Duval Ford responded

We are so glad. Thanks so much!

Mar 22, 2016 -

Duval Ford responded

Thank you. Enjoy your truck. We are very excited for you and appreciate your business and feedback.

March 18, 2016

Izzy and the Duval team This is my third car purchase from Duval Ford. I enjoy the Duval Team so much that I drive from Atlanta to Jacksonville just to do business with Duval More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Martinez
Mar 22, 2016 -

Duval Ford responded

We love getting feedback and we are so glad you enjoyed your experience with us. Thanks for taking the time to submit this review and we look forward to seeing you again when you need us. Drive safe!

March 17, 2016

New Vehicle Purchase Finally washed my hands of a very bad investment. Today William Law, Renard Weaver, Myles Telzer helped us get back on track with a great vehicle and More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Law, Renard Weaver, Myles Telzer
Mar 22, 2016 -

Duval Ford responded

We are happy for you. Thank you.

March 17, 2016

Should of came here first.. The customer service i experienced here was amazing. Went to a few other places first and it was a day from xxxx at arlington Toyota.We later stopped More

by Robert Tina & Kayla.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Parker
Mar 22, 2016 -

Duval Ford responded

We are glad you found us and look forward to serving you again in the future.

March 14, 2016

A new customer for life I had a bad experience at another Ford dealership so I checked out what Duval had to offer. They had what I was looking for and I made them an offer. More

by Richard Heimlich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renard Weaver, Mike Murdock
Mar 22, 2016 -

Duval Ford responded

Wow. You have made our day and we are so glad we could be of help to you. Thank you!!

March 11, 2016

F150 platinum purchase Smooth easy buying experience. No pressure to buy immediately or Anything like that. Left feeling like I got a Good deal and that's what mattered. More

by Jwglenn25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lionel Mann, Izzy Martinez, Mike Murdock
Mar 22, 2016 -

Duval Ford responded

Awesome. Enjoy your F-150!

March 09, 2016

Very pleased I recently purchased a 2016 Ford F-150 truck from Duval Ford. This was the first dealership I went to on this day with the sole intention of just to b More

by Happy truck owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Scantling
Mar 22, 2016 -

Duval Ford responded

We appreciate the recommendation and hope you enjoy your F-150!

March 09, 2016

Best car buying experience I have ever had. This was the best experience I have had with a car dealer. The salesmen Alan Parker was very attentive , answered all our questions and was very knowl More

by 1leedsone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Allen Parker
Mar 22, 2016 -

Duval Ford responded

We are so glad. Thank you!!

March 07, 2016

A Cut Above The Rest I got quotes from 7 North Florida Dealers online. Duval were by far the best to deal with online. They answered all my questions and gave a competitiv More

by Tuffois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Barriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Parker, Will Law
Mar 22, 2016 -

Duval Ford responded

That means a lot to us. Thanks for this thoughtful feedback. We are glad that you are happy with your leasing experience. Enjoy your new vehicle!

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