Duval Ford

LANCE ROCKS I RECENTLY BOUGHT A FORD FOCUS 2016. AFTER A LONG DAY OF SHOPPING AT THE WORST DEALERSHIPS IN TOWN ESPECIALLY" KEITH PIERSON TOYOTA" I HAD ALL MOST GI I RECENTLY BOUGHT A FORD FOCUS 2016. AFTER A LONG DAY OF SHOPPING AT THE WORST DEALERSHIPS IN TOWN ESPECIALLY" KEITH PIERSON TOYOTA" I HAD ALL MOST GIVEN UP ON GETTING A NEW CAR. WHEN .MY DAD SAID STOP AT THE FORD DEALER. SO WE WENT, LANCE WAS NOT ONLY DRESSED LIKE A CAR DEALER SHOULD BE. BUT DID NOT PUSH HE ASKED OUER PRICE RAGE AND POTED US TORD THE CAR THAT FIT. WITH IN AN HOUR ,WE HAD A NEW FORD FOCUS THERE WAS NO DRAMA KNOW ONE LOOKING AT ME LIKE I WAS STUPED BECAUSE I WANTED TO KNOW THE CASH PRICE . AND HE NEW HOW TO TREAT PEOPLE . I CAN NOT RECOMMEND THE FORD DEALER STRONG ENOUGH RAVEN More

life changing I'm absolutely on top of the world with the purchase of my new car from duval ford.. I was so excited and scared at the same time.. Scared that things I'm absolutely on top of the world with the purchase of my new car from duval ford.. I was so excited and scared at the same time.. Scared that things wouldn't work out. But Chris Bozeman went the extra mile to make sure that they did.. Thank you for making the purchase of my first brand new car so amazing!! More

awesome Chris Bozeman was awesome with the help and service he provided. He and William Law find special discounts for me because i worked at UPS. Chris Bozeman was awesome with the help and service he provided. He and William Law find special discounts for me because i worked at UPS. More

Great experiences - very knowledgable personnel The salespeople were very nice and the experience of purchasing a new car was the easiest car purchase ever! Everyone was very accommodating. A smal The salespeople were very nice and the experience of purchasing a new car was the easiest car purchase ever! Everyone was very accommodating. A small glitch just before we were handed over the car - but the service department took care of it very well! More

Bobby Z. Duval Ford assists my family with their repairs and service. This particular occasion Bobby Zelk was the tech responsible for repairs. He contacted me Duval Ford assists my family with their repairs and service. This particular occasion Bobby Zelk was the tech responsible for repairs. He contacted me direct to discuss some additional "recommended" repairs while he was behind the dash. Thus, saving us potential $$ in the future. As always....due to Bobby's honesty, we approved the additional items. Can't thank him enough. More

Great Job! Extremely great customer service. Worked with us got us the best deal which i thought was extremely fair. would recommend to my family which has refer Extremely great customer service. Worked with us got us the best deal which i thought was extremely fair. would recommend to my family which has refereed me to this dealer and employee. More

Best Car Buying Experience I needed/wanted to trade my 2013 Hyundai for a Ford. Problem was I bought the Hyundai after having a horrendous experience with another Ford dealershi I needed/wanted to trade my 2013 Hyundai for a Ford. Problem was I bought the Hyundai after having a horrendous experience with another Ford dealership on a lease and I was upside down in equity. I have been trying to trade the vehicle for almost 3 years with no luck. Fortunately, my husband was able to get a really good offer from a friend on purchasing a new Ford and we had to try to go for it this time around even though I was pretty hesitant due to past experiences. I went online to Duval Ford after hearing a radio commercial and knowing my dad purchased a vehicle there in the past. I received a call from the Internet Sales Manager Warren. When I called back he asked what features I was looking for, not what model or package, but the features. He explained he would find the features I wanted in my vehicle and then show me my options. He was AMAZING! Warren helped me find a car, my heart was set on an Explorer but it was just not in my family's budget. He suggested another vehicle for me to just look at and let him know what I thought. I looked online and found a new Taurus that I thought I might like. I LOVE IT! Warren took care of everything for me, he really had my best interest in mind. He never pushed me into anything I didn't want, and made a point to let me know that I needed to find the right car for me and for my family and he would do whatever he could to help me. He made the entire process so easy, I was never anxious or worried or stressed. He made it convenient for me too knowing I have two small kids and live on the other side of town. In less than a week he helped me find the right car, helped me get it at the best possible price and had my husband and I in and out of the dealership in less than hour with my trade completed and my new Ford keys in hand at a great price that works for us! He has made a customer of us for life! If you don't have time to drive to the dealership, get in touch with the Internet Sales Manager Warren and he will take care of everything for you! More

Outstanding presentation of features. My wife and I had a bad experience with a different dealer, we went to Duval Ford to review two trucks that I called ahead and spoke with Warren Hart. My wife and I had a bad experience with a different dealer, we went to Duval Ford to review two trucks that I called ahead and spoke with Warren Hart. When we arrived at the dealership we were met at the Front Door by Warren and his Manager Mike Murdock. They proceeded to explain the two vehicles we had picked out on line, I mean they spent 30 minutes explaining every detail. They put a tag on the first and gave us the keys and we test drove the first truck. Warren did not ride along which gave my Wife and I to talk about the truck on the test drive. Two more test drives later, we purchased on 2015 King Ranch. What a truck, I have been a Chevy man all my life until now. Not only did they work hard to present the product , they spent 1 hour figuring how to meet our budget demands. THANKS WARREN AND MIKE!!!!!!!!! More

Excellent experience Great customer service, professional staff, friendly and respectful. Prompt response to inquiries. Provided me with excellent offers for the car I was Great customer service, professional staff, friendly and respectful. Prompt response to inquiries. Provided me with excellent offers for the car I was looking for. Excellent experience overall. More

New Car Buyer Just bought a new Ford Fiesta at Duval Ford on Cassat Ave. Great buying experience. Never felt pressured or rushed. See Mr. David "Gunny" Moore!!! Just bought a new Ford Fiesta at Duval Ford on Cassat Ave. Great buying experience. Never felt pressured or rushed. See Mr. David "Gunny" Moore!!! Totally happy with my new car!!! More