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Duval Ford

Jacksonville, FL

4.9
1,783 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,783 reviews

February 22, 2016

Absolutely fantastic The people were friendly, professional, and were more than happy to assist me in my vehicle purchase. Definitely recommend these guys again. This was More

by Debsarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland, Drew Luther, Mike Murdock
Mar 03, 2016 -

Duval Ford responded

We sure appreciate the recommendation and we are honored to have earned your loyalty. Thank so much!

February 22, 2016

Great experience Came in your dealership during the 100 year celebration everyone was great they listen to what I wanted and my budget and gave be great recommendation More

by David69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado
Mar 03, 2016 -

Duval Ford responded

You came in on a fun day! Thank you. :-)

February 19, 2016

fast and helpful no one stayed with us when we were looking at cars. they did not try to push extra deals on us and we received a good deal. More

by thebestdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Duval Ford responded

Thanks for the feedback. We are glad that you enjoyed your experience with us.

February 19, 2016

Best Dealership Ever They worked with me and got me the payments I needed as well as the best interest rate. I definitely would recommend them to everyone. More

by Brenda26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Law, Renard Weaver
Mar 03, 2016 -

Duval Ford responded

Glad Will and Renard were able to help you. Thanks so much!

February 17, 2016

Amazing service Went in and got exactly what I needed at Duval Ford, when it came to customer service - Joe and Chris did an amazing job and got me into a car I neede More

by ldaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Joe Singleton
Mar 03, 2016 -

Duval Ford responded

You are most welcome. Thank you for the feedback, business, and recommendation. Enjoy your new car!

February 15, 2016

Good service Went for service on my other ford and got a good offer on my new car, Izzy martinez gave me a great service, thanks guys in duval ford. More

by ebcolon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Martinez
Feb 15, 2016 -

Duval Ford responded

Thanks so much!

February 15, 2016

Low pressure From setting the appointment to negotiating and signing the deal to getting the keys to my new F150 Lariat everyone was friendly and professional. Big More

by Jim73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Elsaid, Sherrod Anderson
Mar 03, 2016 -

Duval Ford responded

Thank you so much!

February 14, 2016

used car purchased I VISITED DUVAL FORD BECAUSE MY SON RECOMMENDED THE DEALERSHIP.I DEALT WITH MALCOLM DAIGLE.MALCOLM IS AN EXCELLENT SALEMAN.I WOULD RECOMMEND HIM TO More

by fordgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Feb 15, 2016 -

Duval Ford responded

Awesome. We are sure Malcolm appreciates the recommendation. Thanks for visiting us at Big #1 Duval Ford. We look forward to serving you again in the future.

February 14, 2016

2nd truck purchase We purchased by husband's truck from Duval about 6 months ago so when it was my time, Duval was the first place we started. I was wanting something v More

by fordtruckgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Duval Ford responded

We are so glad that you enjoyed the buying process with us. Thank you.

February 13, 2016

Unexpectedly Helpful I visited Duval Ford because my fiance had recommended visiting here first. We were fortunate that the salesman she had a good experience with prevo More

by Mike R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado
Feb 15, 2016 -

Duval Ford responded

Thanks, Mike. We are so glad to have earned your business. Thank you for the recommendation.

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