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Duval Ford

Jacksonville, FL

4.9
1,783 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,783 reviews

January 04, 2016

Great experience! Will and Hunter were really friendly and worked very hard to get us the car that worked for us. We had 2 of our children with us, so they worked very More

by tcarterrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Will Law, Hunter Scantling
Jan 21, 2016 -

Duval Ford responded

Thanks so much. Drive safe and enjoy your new Focus!

January 03, 2016

Duval Ford - Tony Howell! We recently purchased a Ford Transit from Duval Ford for my employer and Tony Howell went above and beyond for us! From our first conversation to fina More

by 78985001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Howell
Jan 21, 2016 -

Duval Ford responded

Thanks for the feedback and recommendation!

January 03, 2016

Great experience Everyone was so helpful as soon as I arrived at the dealership. The sales representative, Rafael Delgado was a gentleman and took a lot of time on a c More

by Matt from Mandarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado, Alex Elsaid
Jan 21, 2016 -

Duval Ford responded

So glad to hear! :-)

January 01, 2016

Great Experience I purchased my new 2015 F150 4WD and the experience was great. Drew and the sales managers took care of me. I am very pleased with my vehicle and wh More

by mhendershotfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Luther
Jan 21, 2016 -

Duval Ford responded

Thank you so much. We hope you are loving your new F150!

January 01, 2016

Could not ask for a better expererince Our bank sent us a pre approval for another dealership we spent the whole moring being frustrated and getting the run around. On the way home my hu More

by annahbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle, Will Law
Jan 21, 2016 -

Duval Ford responded

Thanks, Anna. We are so pleased. How are you enjoying your new Fusion?

December 31, 2015

Excellant experience No hassle, staff very professional, friendly and helpful. I would highly recommend Duval Ford to anyone who wants to experience a hassle free environm More

by F150 Lariat Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Telzer
Jan 21, 2016 -

Duval Ford responded

Thanks for the recommendation! We are glad that you enjoyed the Duval Difference.

December 29, 2015

Tire Troubles Got a screw in my tire. It could not be patched according to service. I have road hazard warranty. My tires have been discontinued. Service replac More

by kimlgator
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Jan 21, 2016 -

Duval Ford responded

We are sorry to hear this. Please don't hesitate to reach out and see if there is something we can do to resolve this for you.

December 25, 2015

Best prices in Jacksonville I shopped for a new Mustang over a 75 mile radius and Duval Ford had the best price around and the service was fantastic. Don't waste your time shoppi More

by Camman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Hartley, Mike Murdock
Dec 28, 2015 -

Duval Ford responded

Thank you so much. Have fun with your Mustang!

December 25, 2015

Barry is great We were surprised at how nice and easy going they were. Barry was our salesman and was very helpful, friendly, and knowledgeable, would definitely rec More

by Javaris904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry orelus
Dec 28, 2015 -

Duval Ford responded

We are so glad to hear this. Thank you so much.

December 18, 2015

Excellent I went to the dealership merely seeking information about a vehicle. I did not expect to come out the owner of a brand new car. Joe Singleton was a gr More

by Asha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Joe Singleton
Dec 28, 2015 -

Duval Ford responded

Thank you!

Dec 28, 2015 -

Duval Ford responded

Thanks for taking the time to submit this review. Please let us know if we may ever be of service to you again.

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