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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

October 23, 2015

Great Service Great service and the young man that waited on me was very professional and very courteous. It got me in there as quickly as possible. More

by Dolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service tech's name was close to Bernard and I apologize for not getting it correct. , Richard Jordan
Oct 23, 2015 -

Duval Ford responded

Hi Dolly, Thank you for taking the time to submit this review today. We are so glad that you had a good experience at our service department. We look forward to serving you again in the future when you need us. Take care and have a wonderful weekend!

October 20, 2015

Very Satisfied. I did a lot of research before hand on the specific vehicle I wanted. The sales staff did what they could to get me in that vehicle, and answer questi More

by TonyLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Eric Porter (finance)
Oct 23, 2015 -

Duval Ford responded

We are so glad that your experience was a good one, Tony. Thanks for taking the time to submit this review. Enjoy your new vehicle!

October 14, 2015

Simple Danny was very efficient and understanding of what we were working with and what we needed. He made this process of buying a car so simple for us and More

by Jacie Booze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jenkins
Oct 23, 2015 -

Duval Ford responded

Thank you, Jacie. We are glad that you enjoyed working with Danny. Welcome to the Duval Family and please let us know if we may ever serve you again in the future. Take care.

October 12, 2015

great buying experience!!!! I had the pleasure of buying my Ford F150 through Paul McPeak. He should be salesman of the year. Everything was spot on. His attention to detail was More

by Jaxmouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McPeak
Oct 23, 2015 -

Duval Ford responded

Thank you so much. We appreciate your business and we look forward to hearing about how you are enjoying your F-150!

October 11, 2015

Great experience Salesman Jorgos Merkuri was more concerned with getting me the car I wanted, not what was on the lot or the most expensive. Jorgos and Mile Murdock More

by riverside
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2015 -

Duval Ford responded

That's great.We love hearing feedback from our customers. Welcome to the Duval Family and thanks for taking the time to submit this review.

October 10, 2015

Satisfied customer Totally satisfied. Salesman Paul Mcpeak and Mike Murdock sales director, was nothing short of spectacular. Attitude and professionalism in getting me More

by Slickhowey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mcpeak, Mike Murdock, Alex Elsaid
Oct 23, 2015 -

Duval Ford responded

That's wonderful to hear. Thank you very much and please stay in touch. We look forward to serving you again.

October 09, 2015

Crazy Dealership I was referred to Duval Ford by the Ford website regarding a 2016 Shelby GT350 Mustang I am interested in purchasing. The salesman contacted me and s More

by Jim46
Recommend Dealer
No
Employees Worked With
Lionel Mann
Oct 22, 2015 -

Duval Ford responded

Dear Jim, We appreciate the feedback and we are sorry you did not have a good experience with us. If you would like to email us at DuvalFordSocialMedia@smagcorp.com your contact information we will have a manager follow up with you. Thank you.

October 05, 2015

New Car Purchase My wife and I went into Duval Ford to look at the Hybrid C-Max. Our Salesman was great and took us through the process with ZERO pressure to purchase More

by KJeffers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renard Weaver, Alex Elsaid
Oct 23, 2015 -

Duval Ford responded

How wonderful! We are glad to have you part of the Duval and Ford family. :-)

October 05, 2015

Awesome Car buying Experience! My wife and I just purchased a Ford Explorer from Duval Ford. This is our first vehicle purchase from Duval Ford but it will not be our last. Our buyi More

by CT44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Richard Tackett, Will Law, Renard Weaver, Alex Elsaid
Oct 23, 2015 -

Duval Ford responded

Thanks for your feedback and welcome to the Duval Family! We are glad you had a good experience with us and hope you are enjoying your Explorer! Thanks again.

October 02, 2015

Great truck buying experience! Thank you Gunney! This was the third dealership I visited looking for a hard to find Ram 2500 4x4 Laramie with a 8 foot bed. Having to travel to find the truck, I made More

by RAM FAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, David Moore
Oct 23, 2015 -

Duval Ford responded

Thank you for taking the time to submit this well detailed review. We are thrilled that we could be of service.

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