Duval Ford

awesome experience My experience with the service department has been the best. They are always willing to help you with your check in and to help speed up the process t My experience with the service department has been the best. They are always willing to help you with your check in and to help speed up the process to et you out fast. More

don't use them. A couple days ago this place tried to trick me into thinking not being able to negotiate a price was a good thing. Some far fetched "market price" wo A couple days ago this place tried to trick me into thinking not being able to negotiate a price was a good thing. Some far fetched "market price" word was the salesman favorite. Although apparently kelly blue book isn't market price to them. They wanted about 10k more than everything iv seen for the similar vehicle in atlanta and other areas. When questions were asked about dents in the trucks bed he told me that it really doesn't matter because the truck can handle it. Their no hidden price was 38k.... which turned out to be 42k, once they brought out,you guessed it, hidden prices. All in all they are wolves in sheep's clothing. Stay clear. Do you're research on the vehicle and don't let them swindle you into thinking they are giving you the best price on the sticker price. P.s. trade in value for my low milage diesel F-250 was insulting. More

Were loyal Dodge customers. My husband and myself had been loyal Dodge customers for over 15 years. Our goal was to get our son financed in our 13 Dodge Ram 1500, using 2 vehicle My husband and myself had been loyal Dodge customers for over 15 years. Our goal was to get our son financed in our 13 Dodge Ram 1500, using 2 vehicles as trade. NONE of the Dodge dealerships could guarantee us that my son would be able to get financing to be able to get our 13 Dodge, but Jim Brown, and William Law at Duval Ford made a promise and kept it, which let's be honest, car dealerships don't always hold up their end of the deal. Usually there is something that is sprung in on you later. But not with these guys here, we now have a 2015 Ford F-250 Super Duty, and my son ended up with the truck that he had been wanting. Thanks for making this happen!!! Davina and Chris Arwine More

great experience I had a great experience with the team checking my car and quickly taking care of my issue. Team was professional and answered my questions. Very h I had a great experience with the team checking my car and quickly taking care of my issue. Team was professional and answered my questions. Very happy with my experience and will definitely come back for any other needs. More

my car was the best and faster time. The whole experience was great. WILLIAM LAW AND RAFAEL from the sales department are great. Thanks guys. My whole time was good time. I will send m The whole experience was great. WILLIAM LAW AND RAFAEL from the sales department are great. Thanks guys. My whole time was good time. I will send my friends to you guys More

Great Car Buying Experience I purchased a car from Duval Ford on New Years Day and Warren Hart was extremely helpful. This was the first car buying (or car shopping) experience I purchased a car from Duval Ford on New Years Day and Warren Hart was extremely helpful. This was the first car buying (or car shopping) experience where I did not feel pressured, and where I felt like the salesman actually cared about finding me the car that best suited my needs and my budget. I will definitely recommend Duval Ford, and Mr. Hart to any friends or family who are looking to buy a car. More

My Experience My experience at this “Ford Dealership” was above my expectations, starting from the met and greets at the Door With Mr. Will Law the “Deal Manager” t My experience at this “Ford Dealership” was above my expectations, starting from the met and greets at the Door With Mr. Will Law the “Deal Manager” this individual was bleeding with sincere kindness and professional courtesy. Your Sale representative Mr. Joe Singleton, answered every question that I had, in addition to me being extremely impressed with the knowledge Mr. Singleton displayed. In addition, to Mr. Eric Porter the finance Manager, which explain the entire process, to include valuable options and payment plans. Thank you for the pleasant experience. More

Service plan downfall Every time I have used the service plan, the oil change appointment takes at least 2 hours. 2 hours for an oil change is unacceptable. Every time I have used the service plan, the oil change appointment takes at least 2 hours. 2 hours for an oil change is unacceptable. More

Service I am always very happy with the service that I receive from Duval Ford. I never feel like I am being coerced into paying for service that isn't neces I am always very happy with the service that I receive from Duval Ford. I never feel like I am being coerced into paying for service that isn't necessary. More

oil change Bought a used truck from a private seller and i wanted a record of oil changes by the company the truck came from. The service was excellent and it w Bought a used truck from a private seller and i wanted a record of oil changes by the company the truck came from. The service was excellent and it was done on a very prompt time. I did have an appointment and did have to wait a extra few minutes because there was three cars in front of me when i got there so i dont think having an appointment matters because i still had to wait. More