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Duval Ford
Jacksonville, FL
1,794 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,794 reviews
June 11, 2022
The staff is very professional, every time I take my car for service I always get it back before the time they estimate. I had discounts must of the time. No complaints. for service I always get it back before the time they estimate. I had discounts must of the time. No complaints. More
by Rojito68
Employees Worked With
June 04, 2022
The phone system does not work! I spent two days trying to set up a service appointment. I finally drove over to quick lane and then received excellent service. Justin Louque re I spent two days trying to set up a service appointment. I finally drove over to quick lane and then received excellent service. Justin Louque resolved all my problems. His efforts probably prevented my going to a different dealership. More
by Don
Employees Worked With
Justin Louque
June 01, 2022
I initially experienced a little disappointment, but service advisor Michael was excellent and very professional. He truly made a difference in my experience. service advisor Michael was excellent and very professional. He truly made a difference in my experience. More
by Keeam
Employees Worked With
Michael
May 31, 2022
This is by far the best dealership with exceptional customer service. The team in the service department goes above and beyond. customer service. The team in the service department goes above and beyond. More
by Cj_mcfarland2017
Employees Worked With
Other Employees :
Sheila McFarland, Jose Negron
May 28, 2022
Were able to get me taken care of quickly with the recall. Very courteous and professional. recall. Very courteous and professional. More
by donnanewman63
Employees Worked With
