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Duval Ford
Jacksonville, FL
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,784 reviews
November 05, 2020
Tino.... the salesman that helped me out was great. He was respectful, friendly, knowledgeable and honest. Took care of all my questions and made the buying process an ease Will definitely buy from him a was respectful, friendly, knowledgeable and honest. Took care of all my questions and made the buying process an ease Will definitely buy from him again. Thanks for your help Tino.... More
by David
November 04, 2020
Great service and friendly professional people. Everyone made the experience easy with no stress. They were great about follow up questions. I will definitely buy my next truck here. made the experience easy with no stress. They were great about follow up questions. I will definitely buy my next truck here. More
by weswdb2
Employees Worked With
David Moore
November 01, 2020
I was impressed with my entire visit at Duval Ford, from my arrival to leaving with my new vehicle. I had a first class experience. my arrival to leaving with my new vehicle. I had a first class experience. More
by Eric G
Employees Worked With
Other Employees :
Loren in Finance (don’t remember his last name) 5 star excellent service.
October 31, 2020
Great job, fair price - my Duval Ford Commercial Service Team hit another Home Run. I will come back with the confidence that they will deliver excellence. Team hit another Home Run. I will come back with the confidence that they will deliver excellence. More
by Pops
Employees Worked With
Chris Pace
October 30, 2020
While I was waiting, they came in to let me know that one of my shocks was broken and they would go ahead and change it, even though it was covered under my extended warranty. They didn't need to do this, bu of my shocks was broken and they would go ahead and change it, even though it was covered under my extended warranty. They didn't need to do this, but to me that was going above the norm. Great job. More
by wilmahartley77
Employees Worked With
October 30, 2020
Ethan did an excellent selling the product and giving me options without hesitation. Finance was also a breeze. It was a great experience across the board. I also use the service department at Duval and han options without hesitation. Finance was also a breeze. It was a great experience across the board. I also use the service department at Duval and hands down best service I have ever experienced. Great job by all. More
by Craig.Donaldson
Employees Worked With
Ethan Seibeil
October 28, 2020
The service was absolutely amazing,I would recommend anyone to the facility. Great Job Duval Ford. Everyone was very nice and helpful. Thank you I appreciate your service anyone to the facility. Great Job Duval Ford. Everyone was very nice and helpful. Thank you I appreciate your service More
by Jabrina29
Employees Worked With
Gary, Cathy Hawkins
October 26, 2020
The service department at Duval Ford is great. They deliver on their promises and are always on time. They take great care of my 2019 F250 and for that, have earned a customer for life. Daniel in the p deliver on their promises and are always on time. They take great care of my 2019 F250 and for that, have earned a customer for life. Daniel in the parts department is great too. He gave me great recommendations for a lift and wheels for my truck and could not be happier with their install. More
by EHJ
Employees Worked With
Daniel Harris.
October 24, 2020
What a great experience I had with Alton at Duval Ford. He was professional and made my purchase go so smoothly! I highly recommend Alton and Duval Ford. He was professional and made my purchase go so smoothly! I highly recommend Alton and Duval Ford. More
by Kskinner24
Employees Worked With
Alton
