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Duval Ford
Jacksonville, FL
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,784 reviews
September 21, 2020
I was having some problems trying to get my truck fixed at another dealership. David Lutins told me to bring it to Duval that they have some great techs James Richard fixed the problems and the truck i at another dealership. David Lutins told me to bring it to Duval that they have some great techs James Richard fixed the problems and the truck is now running great. Thanks again for your services. More
by fc2118
Employees Worked With
David Lutins, James Richards, Sean Pimental
September 13, 2020
Not only did we end up buying a great beauty of a truck but we had the best car-buying experience we’ve ever had. Gunny Moore our salesman and all the staff were great. but we had the best car-buying experience we’ve ever had. Gunny Moore our salesman and all the staff were great. More
by Parkrm
Employees Worked With
David Moore
September 12, 2020
I was looking for a Particular explore and Richard and Patti found it for me. I have been doing business with Richard and Patti for years and they always take care of me. Patti found it for me. I have been doing business with Richard and Patti for years and they always take care of me. More
by Dw
September 09, 2020
Treated with kindness, everything was great and service was wonderful. I'm very 😊 happy, they even hand washed my car which was very nice of them. was wonderful. I'm very 😊 happy, they even hand washed my car which was very nice of them. More
by MichelleGray
Employees Worked With
Rafael Delgado
September 02, 2020
Excellent end to end process with trust at the forefront the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a ti the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a tight deadline and help me customize my F-150 to fit my exact needs. The trade value placed on my modified 2018 5.0 mustang was also best in class and allowed me to purchase the vehicle I want. More
by Joe C.
Employees Worked With
August 31, 2020
Allison was my service person and I truly felt like she was genuinely looking out for me and my vehicle! And she had a great attitude and a great smile! was genuinely looking out for me and my vehicle! And she had a great attitude and a great smile! More
by tpate
Employees Worked With
Allison, Frankie
August 30, 2020
Excellent customer service from the time I pulled into the service area to the time I left. My service adviser Ashley went above and beyond to make sure that my vehicle was serviced right, which another d the service area to the time I left. My service adviser Ashley went above and beyond to make sure that my vehicle was serviced right, which another dealership had failed to fix. I was from out of town and not from the area, but they made sure I was taken care of like I was a regular customer. More
by mcurtis859
Employees Worked With
Ashley Durst
August 29, 2020
Easy, friendly, hassle free purchase. Our car was in excellent condition and the price was competitive with other dealerships for the same make and model. excellent condition and the price was competitive with other dealerships for the same make and model. More
by lyndon_berwick
Employees Worked With
August 22, 2020
Excellent customer service and a timely repair! Whit made sure he kept me up to date on the status of my repair and parts. I would highly recommend Duval Ford. sure he kept me up to date on the status of my repair and parts. I would highly recommend Duval Ford. More
by ellisaa78
Employees Worked With
Whit Land
