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Duval Ford
Jacksonville, FL
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,784 reviews
March 29, 2020
Facilities were perfect, everyone polite, service performed quickly, and cost and promotion as quoted. Lounge was comfortable with current reading materials and TV easily viewable! performed quickly, and cost and promotion as quoted. Lounge was comfortable with current reading materials and TV easily viewable! More
by mikedubin
March 29, 2020
Amazing Experience! Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 ot Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 other Ford dealerships less than 10 miles from my house. However, due to the continued GREAT service by Duval Ford, I chose to purchase from you again. This is my 3rd Escape purchase from you. You guys rock! More
by Fifi
March 27, 2020
Easiest vehicle purchase ever! Duval Ford and sales rep Casey Blackmon were a pleasure to deal with. Honest, no pressure, stress free. Financial team provided options and were fai Duval Ford and sales rep Casey Blackmon were a pleasure to deal with. Honest, no pressure, stress free. Financial team provided options and were fair. The whole process went smoothly and quickly. Truly haggle free vehicle purchasing. I would recommend them to everyone!!! More
by johnland1971
Employees Worked With
Casey Blackmon
March 26, 2020
Absolutely painless evolution in getting my warranty repair done. The part was ordered and received in a timely manner and the work done to my complete satisfaction. repair done. The part was ordered and received in a timely manner and the work done to my complete satisfaction. More
by Bigfoot
Employees Worked With
Whit Land AAA+++
March 26, 2020
Tino is the best! I had the very best buying experience from start to finish. Tino got me a great deal and an awesome car. I couldn't be happier! Thank you so much. I had the very best buying experience from start to finish. Tino got me a great deal and an awesome car. I couldn't be happier! Thank you so much. More
by ashleyd
March 16, 2020
Ashley did everything that she could do to help us. Ashely talked to our extended warranty company tries to help us. the service was not covered, Ashley keep me informed on what was going on. we appr Ashely talked to our extended warranty company tries to help us. the service was not covered, Ashley keep me informed on what was going on. we appreciated what she tried to do for us. More
by jackiepoteet
Employees Worked With
Ashley Durst
March 15, 2020
Always great service and employees are always polite! Thank you! Several great service personnel but not on rate list below so I am unable to rate. Thank you! Several great service personnel but not on rate list below so I am unable to rate. More
by QKD
Employees Worked With
I don't have names right now, Cathy Hawkins
March 15, 2020
Great experience. Price online was the price in store. No hidden fees, upfront flat rate dealer fee. Jermaine was a great salesman and did not try to up sale me at all. Would recommend to anyone looking for hidden fees, upfront flat rate dealer fee. Jermaine was a great salesman and did not try to up sale me at all. Would recommend to anyone looking for a new or used vehicle. More
by MattS
March 15, 2020
Luis Molina,My sales rep. Was very helpful & Luis Molina, My sales rep. Was very helpful & knowledgeable about the Ford Edge I came to look at. We took it for a test drive then we came back & g Luis Molina, My sales rep. Was very helpful & knowledgeable about the Ford Edge I came to look at. We took it for a test drive then we came back & got the paperwork going. He worked to make everything go as smoothly & quickly as possible. Thank you so much Luis! More
by Mmoody271
Employees Worked With
Luis Molina
