Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,784 reviews
December 26, 2019
Duval Ford is by Far the Best! Duval Ford is the best dealership I have dealt with. They truly are a no hassle dealer. From the start of my inquiry about a vehicle through to the po Duval Ford is the best dealership I have dealt with. They truly are a no hassle dealer. From the start of my inquiry about a vehicle through to the point of me taking the keys and driving away, this was a no-pressure, relaxed experienced. Warren Hart Jr was the sales associate I dealt with, and he was knowledgeable about the vehicle, and answered any question I had. I highly recommend Duval Ford! More
by dbjr76
Employees Worked With
Warren Hart Jr, Randy Lindsey
December 12, 2019
Duval Ford has come through for me. They totally bent over backwards to get my family in a sweet Ford Explore. Jamie Rodriguez was the sales rep that was 100% Legit and helpful. Duval Ford is an amazin over backwards to get my family in a sweet Ford Explore. Jamie Rodriguez was the sales rep that was 100% Legit and helpful. Duval Ford is an amazing dealership, period. More
by Rich-Herrmann
Employees Worked With
Jamie Rodrigues
December 11, 2019
Alden and the entire team were amazing!!! From financing, parts & service to sales. All deserve 5 stars! No pressure, relaxed atmosphere & they were all so helpful and answered any & all questions we had! We parts & service to sales. All deserve 5 stars! No pressure, relaxed atmosphere & they were all so helpful and answered any & all questions we had! We will definitely be back!!!! More
by momma071315
Employees Worked With
Alden, Lauren, daniel
December 02, 2019
Very nice. Everyone was great at customer service. Service on truck was great,thankyou.The waiting room is very nice and clean and quiet.Coffee is very good also Everyone was great at customer service. Service on truck was great,thankyou.The waiting room is very nice and clean and quiet.Coffee is very good also. More
by MaryYawn1953
Employees Worked With
December 02, 2019
Ford Fusion Sport ... Duval Continues to Shine. Purchased a Ford Fusion Sport at the end of July. I recently had a small cosmetic issue with the car, nothing serious, and Allison B. at Duval Ford we Purchased a Ford Fusion Sport at the end of July. I recently had a small cosmetic issue with the car, nothing serious, and Allison B. at Duval Ford went above and beyond to address my concern. Four months after my purchase and Duval Ford continues to ensure my driving experience with the car is perfect. Great staff and great dealership. More
by mjj1redd
Employees Worked With
Allison Bifani
December 02, 2019
JOHN ROHDE IS FANTASTIC ON A RECENT SERVICE/WARRANTY REPAIR, JOHN ROHDE WENT OUT OF HIS WAY TO COMPLETE THE WORK. ALL WAS DONE FLAWLESSLY, AND HIS PROFESSIONALISM WAS TOP-SH ON A RECENT SERVICE/WARRANTY REPAIR, JOHN ROHDE WENT OUT OF HIS WAY TO COMPLETE THE WORK. ALL WAS DONE FLAWLESSLY, AND HIS PROFESSIONALISM WAS TOP-SHELF! More
by SHAWNPETRE
Employees Worked With
November 29, 2019
Zach checked me in promptly and they took my car back quickly for the oil and filter change I came for. They offered the 30k checkup and were very cordial during the entire process. quickly for the oil and filter change I came for. They offered the 30k checkup and were very cordial during the entire process. More
by alan.robbins
Employees Worked With
Mike, he did a great job in checking me out and keeping my daughter and me company while we had our cars serviced.
November 28, 2019
Recall Brought my daughters car in for a recall repair. Had never been into a Ford Dealership. Quick service and a nice place to wait. Recall took less tim Brought my daughters car in for a recall repair. Had never been into a Ford Dealership. Quick service and a nice place to wait. Recall took less time than expected, which is always a bonus. More
by triciaggardner
Employees Worked With
Christopher
November 24, 2019
I enjoyed the purchase experience at Duval Ford. Todd was great in being willing to show several vehicles and make sure I was getting what fit me well. Everyone that assisted in my trade in/sale was exc was great in being willing to show several vehicles and make sure I was getting what fit me well. Everyone that assisted in my trade in/sale was exceptional. Thank you. More
by AFerrell
November 24, 2019
Luis Molina Luis was very helpful throughout the whole process. He took the time to make sure that I understood my options. He never pressured me to buy anything Luis was very helpful throughout the whole process. He took the time to make sure that I understood my options. He never pressured me to buy anything, and I really appreciate that. I really appreciate his help. More
by Brian Baker
Employees Worked With
Luis Molina
