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Duval Ford

Jacksonville, FL

5.0
1,717 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,717 reviews

May 27, 2019

Great Dealership I showed up late Saturday not sure what car i wanted. After several test drives David Gunny Moore helped find the right car for me 2019 Edge. He stood More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
May 31, 2019 -

Duval Ford responded

Thank you. It was a pleasure to work with you.

May 27, 2019

Not your average dealer !! Really enjoyed our experience with Jermaine! He’s a straight up guy and made our experience very enjoyable! We will always come back to him for any fu More

by Grunt03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Holsey
May 31, 2019 -

Duval Ford responded

We would be honored to have the chance to work with you again. Thank you!

May 26, 2019

Buying a used car My used car buying experience was great everyone was so friendly and helpful in helping me my my used car thank you..Thanks Duval ford for every More

by CSMYTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Oreilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherrod Anderson
May 31, 2019 -

Duval Ford responded

We thank you! It was a pleasure working with you.

May 22, 2019

2019 Ford Transit Connect Wagon Extremely knowledgeable sales staff Offered me a great alternative to the vehicle I was looking for A demo came available before I placed my speci More

by Mary M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Langlois
May 23, 2019 -

Duval Ford responded

Thank you so much.

May 06, 2019

Excellent service Chris was my service representative very attentive and informative easy to talk to and understand a big reason I use your service department. I recei More

by Sqebs02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
May 13, 2019 -

Duval Ford responded

Thank you!

May 03, 2019

Very Happy with this Dealership Thank you very much! Sherrod was very easy to work with and was very professional. I would recommend Duval Ford. Thank you to the entire team at Du More

by DocFos4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrod Anderson
May 13, 2019 -

Duval Ford responded

Thank you for your feedback. We value you as our customer!

May 01, 2019

GT350 - 2019 Duval Ford provided an excellent car buying experience from start to finish. My salesman, Larry Beverly, was a true professional and allowed me to tru More

by GT350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Beverly
May 13, 2019 -

Duval Ford responded

We appreciate this recommendation. Thank you!

April 30, 2019

Easy to work with I wanted to add a trailer hitch to my explorer. Tony ordered the part while I was headed out of town. When I got back I emailed him and we scheduled More

by Debbie Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Burnsed
May 13, 2019 -

Duval Ford responded

We are glad we could be of help. Thank you!

April 26, 2019

Fast, easy and no haggling. From the time I walked up to the dealership until the time I drove away in my new vehicle, I felt very comfortable. They are not pushy at all. I was a More

by Cacck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 11, 2019 -

Duval Ford responded

We look forward to seeing you again.

April 26, 2019

New Ford Focus 2018 I went in for service and left with a new car !!! Drew is a great no pressure, professional sales person help me buy and showed me what I asked for wi More

by mezoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. DREW LUTHER
Jun 11, 2019 -

Duval Ford responded

Enjoy your Focus!

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