Duval Ford

Very pleasant experience After researching vehicles on line I found a used truck that seemed to have the features we wanted. I contacted them and Mike Murdock (sales manager) After researching vehicles on line I found a used truck that seemed to have the features we wanted. I contacted them and Mike Murdock (sales manager) texted me back. I did the credit application online. We took a 3 hour drive to Jacksonville to see the truck. David Perrera showed us the truck, took us for a drive and answered our questions. Considering it was a Dodge and not a Ford he was very helpful and we enjoyed working with him. We also had a pleasant experience with our finance person Zach Gordon and with the cashier Debra. Everyone at the dealership was very nice and it was the best vehicle purchasing transaction we've ever had. We would highly recommend this dealership. More

Excellent Service We recently were in the market for an SUV, found one online we liked and contacted the sales department. I had Ike called me about the Edge. I told hi We recently were in the market for an SUV, found one online we liked and contacted the sales department. I had Ike called me about the Edge. I told him what we wanted to do and that we didn’t want to spend a lot of time at the dealership. He did exactly that. We walked in with everything in place, ready to go, at the payments we wanted. The overall experience was great and will definitely be back. Thanks again! More

Routine Maintenance Came in for an oil change and tire rotation. As always, Jenna made sure everything was done in a quick, timely manner and took the initiative to have Came in for an oil change and tire rotation. As always, Jenna made sure everything was done in a quick, timely manner and took the initiative to have my truck cleaned without my request. ALWAYS top quality service at Big #1 Duval Ford! More

An experience of a lifetime. From the moment I first encountered a staff member I knew I was in the right place. And each person I encountered after my arrival keep solidifying my From the moment I first encountered a staff member I knew I was in the right place. And each person I encountered after my arrival keep solidifying my initial feelings. I had the pleasure of working with Susan. She not only found vehicles that matched the parameters I was working with; but vehicles that ended up exceeding my expectations of what I thought I would be able to afford. She is personable, knowledgeable and encouraging. Duval Ford is by far the best dealership experience I have ever had. And will be my first stop every time I need to purchase a vehicle. More

Great experience! This is our second car purchase from Duval Ford. The staff is easy to work. We worked with Ike Ettinger on this recent purchase. He was extremely know This is our second car purchase from Duval Ford. The staff is easy to work. We worked with Ike Ettinger on this recent purchase. He was extremely knowledgeable about the vehicle we were buying and helped us make the decision to purchase it. The dealership works fast so that you can get in and out as quick as possible. More

Fast speed paper working. Not wasting my time. Easy to understand. Short to the point. Enjoy your service. Explanation to the customers is perfect. I hope all of the staff w Not wasting my time. Easy to understand. Short to the point. Enjoy your service. Explanation to the customers is perfect. I hope all of the staff will be perfect because of good management . More

Awesome It was the easiest buying experience ever.staff knowable and friendly. Sales man was very helpful and knew what he was talking about absolutely no pre It was the easiest buying experience ever.staff knowable and friendly. Sales man was very helpful and knew what he was talking about absolutely no pressure at all. And the store is amazing. More