Duval Ford

Better than the rest. We were open to suggestions but without pressure. Christopher Smith and the whole Duval team made us happy to have found them. Duval Ford is not the c We were open to suggestions but without pressure. Christopher Smith and the whole Duval team made us happy to have found them. Duval Ford is not the closest dealership for us but it is the best. There was no pressure only respect and the ability to listen to us. We will (and have) recommended Duval Ford to everyone. Best car buying experience ever!!! More

excellent professionalizm My experience at Duval ford was such a pleasure that I almost forgot I was at a dealership . The entire staff were very friendly and helpful with any My experience at Duval ford was such a pleasure that I almost forgot I was at a dealership . The entire staff were very friendly and helpful with any questions that I had . Highly Recommended ! More

AMAZING Mike Gigante was more than helpful he didn’t treat me like a customer he treated me like Family . I will forever be thankful for his hard work and ded Mike Gigante was more than helpful he didn’t treat me like a customer he treated me like Family . I will forever be thankful for his hard work and dedication him and his team did to make sure that I was satisfied. I was more than satisfied I was extremely grateful and thankful for EVERYTHING they did from the communication about my vehicle, to them handling my vehicle. They treated my car like it was their own. I have been with Ford for years my family has been with Ford for years. Even when I got my car back Mike rode with me personally to test out the car to make sure everything was done and done correctly. I will forever be a Ford customer no a FORD FAMILY Memeber . Thank you Again Mike for everything you have done for me. More

Great Casey Hoffman was very helpful with placing the ticket. She accommodated me afterwards with an oil change and answer all my questions. Very pleasant a Casey Hoffman was very helpful with placing the ticket. She accommodated me afterwards with an oil change and answer all my questions. Very pleasant and I can tell she can go the extra mile for the customers! I More

Excellent experience! With all of the tools available to buyers today for research of a new vehicle and trade in values I was very pleasantly surprised at how close we were With all of the tools available to buyers today for research of a new vehicle and trade in values I was very pleasantly surprised at how close we were on prices for both trade in and the new F-150 Platinum. No haggling. Brian Margettes had my best interest in mind through the whole process. The manager (cannot remember his name) worked through numbers and added to my trade in. That through me for a loop in a good way. I am hoping the service will be as good also. More

GREAT PLACE FOR ALL YOUR AUTOMOTIVE NEEDS!!! David Moore (Gunny) is a fantastic salesman. He answered all my questions put me at ease and promptly took care of all my concerns. Made my buying ex David Moore (Gunny) is a fantastic salesman. He answered all my questions put me at ease and promptly took care of all my concerns. Made my buying experience enjoyable. His Sales Manager Chris Smith, was equally as great. He took the time to show me the Dealership and introduce me to everyone at all the different departments. Everyone at this dealership did a great job making me feel welcome. I will certainly recommend David Moore and his team to everyone. If you are looking for a new or used car, or even service; look no further Than Duval Ford. More

The Legend lives on... This is my second F250 purchase from Team Tackett.!!!, My fist was a mere 17 years ago and it to was 5 Star as well. Sadly I discoved that my fri This is my second F250 purchase from Team Tackett.!!!, My fist was a mere 17 years ago and it to was 5 Star as well. Sadly I discoved that my friend had graduated from head of fleet sales in 2000 to the Big Big Cheese over all of Duvalland. Much to my surprise he personally returned my call like the gentleman he is. I arrived the next day and after a tour of the new facility ( and introductions to many of the fine crew) was lucky again to stumble upon a Superduty which had everything I needed and some extra safety features as well. Sat with Richard Tackett and within minutes ( seriously folks minutes) the deal was done.! Knowing I am a real stickler for perfection ( Ask Richard to tell ya bout my " first" SD order.... thatsa story unto itself "sqeek -squeek") he sent me home with the truck ( which I Immediatly christened " The Silverback") 🦍. Well Im sure that you know by now it was luv at first site, and I returned the following day to sit with the real brains of the Tackett Team ( She simply calls herself Patti) but let me tell you folks your in good hands from the get go.! In a short time all my questions were easily answered and a world of information specific to my purchase were exchanged. While I was doing all this, quietly in the background a whole crew of good folks led by the intrepid Bryce Roderick had ushered my new baby to be shined and inspected like a prize race horse before the Kentucky Derby. So as Pattii and I finished up the paperwork and swapped boating stories others were dbl checking to be sure it was 100% ready. Better wrap this up cuz Im sure theres work to be done and it aint gonna happen sittin around reading reviews. Many thanks to everyone I met and hope to see ya soon( for new parts on my 2000 SD V-10 thats still running strong at 259,000 miles) and just to say hello to RT, BR and Pattii. More

Very pleasant experience After researching vehicles on line I found a used truck that seemed to have the features we wanted. I contacted them and Mike Murdock (sales manager) After researching vehicles on line I found a used truck that seemed to have the features we wanted. I contacted them and Mike Murdock (sales manager) texted me back. I did the credit application online. We took a 3 hour drive to Jacksonville to see the truck. David Perrera showed us the truck, took us for a drive and answered our questions. Considering it was a Dodge and not a Ford he was very helpful and we enjoyed working with him. We also had a pleasant experience with our finance person Zach Gordon and with the cashier Debra. Everyone at the dealership was very nice and it was the best vehicle purchasing transaction we've ever had. We would highly recommend this dealership. More

Excellent Service We recently were in the market for an SUV, found one online we liked and contacted the sales department. I had Ike called me about the Edge. I told hi We recently were in the market for an SUV, found one online we liked and contacted the sales department. I had Ike called me about the Edge. I told him what we wanted to do and that we didn’t want to spend a lot of time at the dealership. He did exactly that. We walked in with everything in place, ready to go, at the payments we wanted. The overall experience was great and will definitely be back. Thanks again! More

Routine Maintenance Came in for an oil change and tire rotation. As always, Jenna made sure everything was done in a quick, timely manner and took the initiative to have Came in for an oil change and tire rotation. As always, Jenna made sure everything was done in a quick, timely manner and took the initiative to have my truck cleaned without my request. ALWAYS top quality service at Big #1 Duval Ford! More