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Duval Ford

Jacksonville, FL

4.9
1,785 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,785 reviews

January 12, 2018

Laid Back No pressure from the sales team. Jose Diaz was awesome to with!! Everyone was very accommodating. We would definitely buy another vehicle from Duval More

by Barbara Kadlub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Jan 16, 2018 -

Duval Ford responded

We are glad to hear it. Welcome to the Duval family!

January 10, 2018

Pleasant experience at Duval Ford David (Gunny) Moore was the salesman that assisted me. Great guy! He was super helpful and patient in helping my find the most suitable vehicle to acc More

by codyfonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, David Moore
Jan 16, 2018 -

Duval Ford responded

Thank you so much. It was a pleasure working with you.

January 07, 2018

easiestcarbuying experiance I loved working with Gunny, he made the proccess as quick , easy, and painless as possible. A nice guy that just wants to get you behind the wheel wit More

by russell Bortzfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Jan 08, 2018 -

Duval Ford responded

Thank you

January 06, 2018

Awesome customer service in the service department The service department Was very responsive to my needs and help me out a great deal I appreciate the customer service in the service department More

by Drt7328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 08, 2018 -

Duval Ford responded

We are glad to hear it. Thank you!

January 05, 2018

The Works Excellent service. Great price. Wash and vacuum. Would recommend to anyone who needs a routine service. Quality Motocraft parts and service. Keep up More

by Pluther71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian West
Jan 05, 2018 -

Duval Ford responded

We appreciate the recommendation. Thank you.

January 04, 2018

Jenna was a total pro This is my third vehicle from Duval Ford and it's all due to the outstanding service department. They even went as far as to take a video of my entir More

by kindkind
Recommend Dealer
Yes
Employees Worked With
Jenna
Jan 05, 2018 -

Duval Ford responded

We appreciate you and look forward to serving you again.

January 04, 2018

Second new vehicle in 6 years from DUVAL FORD. Great Staff ask for Gunny (David Moore)! No pressure, they brought in a vehicle from another dealer that matched my needs and gave me a very good pri More

by Jason D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Jan 05, 2018 -

Duval Ford responded

That's wonderful news. Enjoy your F-350!

December 31, 2017

Great experience Purchased a new truck and it was a great experience!! Thank you Duval Ford. Treated my family and I really well. Def recommend. Beautiful facility. More

by NautiqueGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Smith
Jan 02, 2018 -

Duval Ford responded

It was a pleasure. Thank you!

December 31, 2017

Fast,knowledgable Awesome customer service. I bought my vehicle here and continue to be treated as a new customer. I've bought plenty of new vehicles at different dealerships up north, as soon a More

by Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leon,Mike Constantin,Rudy Bravo., Chris Hayes, Sheila Mcfarland, Sherrod Anderson
Jan 02, 2018 -

Duval Ford responded

Welcome to the Duval family!

December 30, 2017

Professional Ciean friendly knowledgeable great service good deals let me do a 25 word minimum organized they have TV bathrooms were clean the parking lot was very More

by Ronnie's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murdock
Jan 02, 2018 -

Duval Ford responded

Thank you

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