Duval Ford

Customer service My experience with Duval ford gets better each time I purchase a new truck. Richard tackler does a Fantastic job with accommodating me in every aspec My experience with Duval ford gets better each time I purchase a new truck. Richard tackler does a Fantastic job with accommodating me in every aspect of the sale and process. He's always a step ahead with his customer service. I highly recommended him and his dealership. More

Great experience I had an all-around great experience. I shopped several different car lots in at Duval ford off of Cassatt Avenue I found the car and the people for I had an all-around great experience. I shopped several different car lots in at Duval ford off of Cassatt Avenue I found the car and the people for me. Jose Diaz was the salesman and will law was the one that helped me get my financing. They made a great team and I left with a beautiful 2017 Ford fusion. More

Excellent experience Purchased our new Explorer from Duval Ford and the experience was delightful!! David "Gunny" Moore was by far the best salesperson with whom I have e Purchased our new Explorer from Duval Ford and the experience was delightful!! David "Gunny" Moore was by far the best salesperson with whom I have ever interacted. He was extremely patient with my indecisiveness and questions. He spent his entire day catering to our requests, questions and searching until we (I) finally made up my mind. He never made me feel as though he was frustrated or not interested in what I wanted. He did everything possible to make sure I found the vehicle of my dreams! He was very knowledgeable in the details of each vehicle I was asked about and knew the differences between the models. He made recommendations based on what he could thought would best suit my needs - and he was exactly right! He stayed with us through the whole purchase - from first glance at different vehicles to sitting in my new Explorer, showing me how to use all the features. I have really enjoyed all of my visits to Duval Ford (3rd vehicle purchase) but this experience was my favorite! I HIGHLY recommend David "Gunny" Moore and the Duval Ford team! More

2017 Ford Explorer I made my deal with Mike Murdock by phone and through e-mail, and he was great to work with. He answered all of my questions and requests quickly, and I made my deal with Mike Murdock by phone and through e-mail, and he was great to work with. He answered all of my questions and requests quickly, and was always professional without applying pressure. Mike even took photos and shot a specialized YouTube video of my vehicle without my asking for it (which helped me know I made the right vehicle choice). I then drove two hours to pick up my vehicle (didn't mind.. Mike offered to deliver new vehicle). The Duval Ford dealership building was new looking and top of the line. The whole staff worked hard to get me on my way in about an hour. This was a great experience. I love my new SUV. More

Hunter Scantling and Duval Ford are the BEST We purchased our 2nd car from Hunter Scantling at Duval Ford, and the experience was nothing less than flawless. We called ahead, described what we we We purchased our 2nd car from Hunter Scantling at Duval Ford, and the experience was nothing less than flawless. We called ahead, described what we were looking for, and Hunter had it waiting for us when we arrived. He is professional, accommodating, and flexible. He even found a giant bow for the car so we could surprise our 16-yr-old daughter! We have recommended Hunter & Duval Ford to many friends & coworkers. We will definitely be back when we are ready to shop again! More

Not just a slogan After having an extremely bad experience at a Dodge dealership with my last vehicle; my experiences with Duval Ford have been amazing. When things a After having an extremely bad experience at a Dodge dealership with my last vehicle; my experiences with Duval Ford have been amazing. When things aren't perfect, they work hard to make them perfect and customer satisfaction truly does seem to be their goal and not just a slogan. Special thanks to Mike Constantine for going the extra mile with my car. More

gtrat service great service made an appointment got there met Mike Foresto he took good care of our vehicle and we were done in about an hour great service made an appointment got there met Mike Foresto he took good care of our vehicle and we were done in about an hour More

Pleasant experience I bought a used 2016 Kia from Duval Ford. I dealt with Patrick Gordon who was honest, fair and provided excellent service. We negotiated on the cost a I bought a used 2016 Kia from Duval Ford. I dealt with Patrick Gordon who was honest, fair and provided excellent service. We negotiated on the cost and I was happy with the final price. The dealership was upfront about costs, etc - there were no surprises and I was treated well. The finance manager, Randy Lindsey, was a pleasure to deal with - excellent customer service skills and great sense of humor. I am 70 years old and have purchased lots of vehicles for my wife and kids and this was the best car buying experience I have ever had. More