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Duval Ford

Jacksonville, FL

4.9
1,786 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,786 reviews

July 08, 2017

Amazing Over the top service! Everything was easy and smooth. Lavoris and will went out of their way to help us with anything we needed. Great experience More

by Hayley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavoris mobley, Chris Hayes, Will Law
Jul 13, 2017 -

Duval Ford responded

We are so glad to hear it. Thank you!

July 07, 2017

From Online Fantasy to Real Life Love Salesman Eric Peloquin and Sales manager Dan Espie were amazing!. Both had friendly & professional mannerisms made me to feel at ease from searching More

by Daphne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Peloquin; Dan Espie
Jul 13, 2017 -

Duval Ford responded

That's what we like to hear. We thank very much. It was a pleasure working with you.

July 06, 2017

Great service I like the New dealership... You need to address your customer wait time issue for service (backed up lines for service, I was ready to go to another More

by Papaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2017 -

Duval Ford responded

Thank you for this feedback. We will definitely take it into consideration. We look forward to seeing you again.

July 06, 2017

Richard First and foremost, Richard Jordon is top notch. He professional, quick to react and your needs makes you feel like a long lost friend. Keith Bledso More

by CWBlanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Bledsoe, Richard Jordan
Jul 13, 2017 -

Duval Ford responded

Great feedback. We thank you so much! We look forward to serving you and your mother again.

July 05, 2017

My purchasing experience Malcolm Daigle & Tony Burned were both very professional during my entire shopping process. This was my first Ford purchase and I know that it will no More

by Go Irish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Burnsed, Malcolm Daigle, Chris Hayes
Jul 13, 2017 -

Duval Ford responded

We appreciate it and look forward to serving you again.

July 04, 2017

Great experience with knowledgeable sales personnel. Hunter and Ethan were great with assistanting with my purchase. Chris I think that was his name,was al More

by Geri23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan, Hunter Scantling
Jul 13, 2017 -

Duval Ford responded

Thanks so much!

July 04, 2017

Happy We have bought 3 new cars now from Duval Ford and they are hands down the Best around!! Big shout out to our Salesman Eric Pelogcin who went above and More

by Myluv1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pelogcin
Jul 13, 2017 -

Duval Ford responded

Thank you for your loyalty. We are honored and enjoy working with you.

July 02, 2017

Sevice Every thing beyond awesome. The service team always goes out of their way to make sure I am taken care of. I will continue to service here More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett, Richard Jordan
Jul 13, 2017 -

Duval Ford responded

We look forward to seeing you again.

July 02, 2017

Best car buying experience! I was very pleased with the ease and "no pressure" sales experience. My salesman, Malcolm Daigle, was very knowledgeable of the car I was interested More

by EscMD2017
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Jul 13, 2017 -

Duval Ford responded

Thank you!

July 01, 2017

Completely satisfied Courteous, efficient, timely and knowledgeable,.These are the qualities which made me feel comfortable with the service I received. I would highly re More

by Ladylark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rent rope Burchard
Jul 13, 2017 -

Duval Ford responded

We appreciate it. Thank you!

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