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Duval Ford

Jacksonville, FL

4.9
1,802 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,802 reviews

July 28, 2017

A GREAT DAY AT THE DEALERSHIP I walk into the dealership and ask for a experience tall ball headed salesman, "why" well am six foot nine inches and ball headed and I felt we could More

by POJACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Aug 01, 2017 -

Duval Ford responded

You are most welcome! Thank you for this feedback and welcome to BIG#1 ! : )

July 27, 2017

Great experience The salesman was attentive and listened to what I wanted. He worked diligently and found what I was looking for and purchased for a great price. I was More

by Thomas V OConnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Jul 28, 2017 -

Duval Ford responded

Thank you!

July 25, 2017

Our new Ford Fusion My wife and I purchased a 2017 Ford Fusion recently. Susan Moore was our sales person and she was very delightful. I personally feel she had our best More

by Fusion17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was randy, did our paperwork. Very nice and very fast.
Jul 28, 2017 -

Duval Ford responded

We are glad you enjoyed working with Susan and we hope you enjoy your new Fusion!

July 25, 2017

Eric and mike were wonderful. Was the first dealership that offered for me to take vehicle to my wife . I would definitely recommend this dealer for a purchase. They are by far one More

by sapper153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Mike Murdock
Jul 28, 2017 -

Duval Ford responded

We sure appreciate it. Thank you.

July 25, 2017

Gunny Moore was excellent to work with Gunny Moore did a great job working with my parents on the purchase of their new vehicle. He was patient and understand with them. I would recommend e More

by becka380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Jul 28, 2017 -

Duval Ford responded

Thank you!!

July 22, 2017

Great Service, Great Selection Great dealership - Malcom was a pleasure to work with and the large dealership meant thee was plenty of selection to look at for the vehicle I was int More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Jul 24, 2017 -

Duval Ford responded

We are so glad. Thank you for this feedback. See you next time!

July 22, 2017

Friendly and knowledgeable staff. I've always had a great experience at Duval Ford. I wouldn't purchase a vehicle anywhere else! Thank you Duval Ford for being a dealership I can rely More

by Ford girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett
Jul 24, 2017 -

Duval Ford responded

You are most welcome. We look forward to serving you again!

July 21, 2017

New Ford Duval Ford is one of the best car dealerships in Jacksonville. Service, Sales and aesthetics are on point. Do not be discouraged by the construction t More

by Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett, Drew Luther
Jul 21, 2017 -

Duval Ford responded

You are most welcome. Thank you so much!

July 20, 2017

John Rohde is a excellent service advisor! John Rohde is a excellent service advisor, very professional. Listened to my concerns and needs and helped me get in and out in a very professional wa More

by Ltdan26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2017 -

Duval Ford responded

Thank you. It was a pleasure to be able to serve you.

July 19, 2017

20,000 Mile Service Great Job! I came in without an appointment and the work was completed in just over one hour. Burchard Rentro kept me informed of the progress and was More

by WoCookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burchard Rentro
Jul 21, 2017 -

Duval Ford responded

We are so very glad. Thank you.

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