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Duval Ford

Jacksonville, FL

4.9
1,938 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,938 Reviews of Duval Ford

March 16, 2026

Leighton Brown did an excellent job, the sales manager was great as well. I was very pleased. More

by Lenox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 18, 2026 -

Duval Ford responded

Thank you Lenox for sharing your 5 star experience with Leighton and the entire Duval Ford sales team.

March 15, 2026

no comment at this time on service provided this time; does change from one visit to the next More

by cain4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 18, 2026 -

Duval Ford responded

Thanks cain4 for your feedback for Duval Ford.

March 14, 2026

I called about a broken taillight and spoke to Jonathan. When he saw that all appointment times were booked that afternoon, he told me to come on in and ask for him. I did, and he got me in quickly. So prof More

by BroncoBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 18, 2026 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience BroncoBrown with Jonathan and the entire Duval Ford service team.

March 12, 2026

Leighton was very accommodating, friendly and professional. There was no pressure to buy. The process went smooth. Everyone else that I spoke with were friendly also. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 18, 2026 -

Duval Ford responded

Duval Ford makes car buying real fair, real fast and real friendly. Thanks Bill for the 5 star recognition.

March 11, 2026

Leighton made the finding and buying process fast and easy. Helped us find the perfect truck for our son. More

by Micah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernal , Leighton Brown
Mar 11, 2026 -

Duval Ford responded

Thanks for sharing your 5 star buying experience with Leighton and the team at Duval Ford. Know your son will love his truck.

March 10, 2026

Craig was great and on time with everything. Call me soon as the vehicle was ready. More

by Wlusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 11, 2026 -

Duval Ford responded

Clear communications is key to the Duval Ford Service First promise. Thanks Wlusk for sharing your 5 stars with Craig and Duval Ford.

March 09, 2026

They did a great job as usual. I always get great service when I go there for maintenance on my vehicle. More

by armand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 11, 2026 -

Duval Ford responded

Duval Ford appreciates your continued business and 5 stars armand.

March 08, 2026

DUVAL FORD Never Disappoints! Service is always exceptional, timely, fairly priced, completed without incident! the a few weeks back I bumped the side of the garage door frame and More

by Beth Rudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde, Tino Lebron Jr.
Mar 11, 2026 -

Duval Ford responded

Great to hear Duval Ford, Richard and Will were able to help with your unfortunate issues with your Ford Edge. Thanks for sharing your 5 stars Beth.

March 07, 2026

Chris Hanson was the gentleman that helped me. He was amazing. He got me in on an oil change even though schedule on the Ford Pass didn’t work. It was done within a hour. Communication was great a More

by jasongambill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Mar 11, 2026 -

Duval Ford responded

You've experienced the Duval Difference jasongambill. Duval Ford focuses on clear communications and great time management to provide exceptional customer service.

March 04, 2026

Absolutely amazing experience,Christian was my sales advisor and he found the perfect truck for my needs. More

by mattypigs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 05, 2026 -

Duval Ford responded

Thanks mattypigs1 for sharing your 5 star truck buying experience with Christian and the entire Duval Ford sales team.

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