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Duval Ford
Jacksonville, FL
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 22, 2020
Only problem the charges. A new vehicle and my second
service. Was asked if I had purchased the maintenance contract, didn’t know about this contact. Hate to see what the nest service will cost.
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by safawe
Employees Worked With
Frankie Bold
October 06, 2020
Just in for an oil change, tire rotation and usual
checks. Easy to book appointment on line, easy check in, and service was done quickly. Nice facilities, open and clean.
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by Jim M
Employees Worked With
Brittany McCoy
October 03, 2020
Excellent service from the service department.
Expectations were fully met. They worked hard to make sure that I was happy and that all my needs had been met. Very patient and kind.
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by Dap83
Employees Worked With
Other Employees :
I think her name was Brittney in Service. She was excellent. There was also 2 younger gentleman that was with her that was very helpful as well. I was trying to see where my key goes.
Dealership Inventory (943 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Television
- Vending Machines
