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553 Reviews of Duval Ford - Service Center
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February 07, 2019
Beat experience John Rhode is a wonderful Service Advisor. He is patient and willing to help. He is always prepared to explain everything in a way that is easy to und John Rhode is a wonderful Service Advisor. He is patient and willing to help. He is always prepared to explain everything in a way that is easy to understand and makes you feel comfortable that you have chosen the right place to fix your vehicle. More
by Cbrowning
Employees Worked With
Helpful February 06, 2019
Very nice folks....ALL! Took my RV in and had it fixed the next day. Full detailed explanation of repair. Even put up with my crappy jokes. Awesome team! Took my RV in and had it fixed the next day. Full detailed explanation of repair. Even put up with my crappy jokes. Awesome team! More
by Bawana
Employees Worked With
Christopher Carter, Cathy Hawkins
January 27, 2019
Relaxing while I wait Ford has done a 100 degree turn around, I never mind waiting to get my oil change, they now have a spacious waiting room with big screens, a cute play Ford has done a 100 degree turn around, I never mind waiting to get my oil change, they now have a spacious waiting room with big screens, a cute play room and great coffee that’s actually always hot and with a variety of creamers and condiments. Service guys are so pleasant and thorough with my truck as usual. More
by Shelbys220
Employees Worked With
January 26, 2019
recall The dealer said it was going to be 2 to 3 hours it was done in 1 hour and half it was great saved me time thank you and waiting room and coffee is per The dealer said it was going to be 2 to 3 hours it was done in 1 hour and half it was great saved me time thank you and waiting room and coffee is perfect. More
by focuslike
Employees Worked With
January 24, 2019
Customer friendly Having to get your vehicle serviced is not something to look forward to, but Duval Ford has a service department that makes the experience easier. Having to get your vehicle serviced is not something to look forward to, but Duval Ford has a service department that makes the experience easier. More
by Steve
Employees Worked With
Sean
January 11, 2019
Great Always get great service from the service department. John is the best service advisor. I always ask for him when my car needs service. I won’t take Always get great service from the service department. John is the best service advisor. I always ask for him when my car needs service. I won’t take my car anywhere else. More
by Michielle
Employees Worked With
January 10, 2019
Prompt service The service department got me in & out in a timely manner. They were very efficient. Exceptional service. Susan Moore went over & above to see that my The service department got me in & out in a timely manner. They were very efficient. Exceptional service. Susan Moore went over & above to see that my needs were met. More
by Tony Eugene
December 28, 2018
Recall issue repair From the call to have the factory recall issue repaired to the actual repair i had the felling I was a valued customer. Much better service than the From the call to have the factory recall issue repaired to the actual repair i had the felling I was a valued customer. Much better service than the Ford dealer on Atlantic Blvd. More
by Steve
Employees Worked With
Bill Millard
December 22, 2018
Service experience Went in for an oil change. The quick service area was booked so the service writer took my truck back to the truck shop so we could get seen sooner. Went in for an oil change. The quick service area was booked so the service writer took my truck back to the truck shop so we could get seen sooner. Being proactive! That's a good employee More
by Pontiacman
Employees Worked With
Mike Foresto
November 20, 2018
Excellent Service Love the new service department. Very good and friendly service. I'll keep coming g back for all of my service department needs for my vehicle. Love the new service department. Very good and friendly service. I'll keep coming g back for all of my service department needs for my vehicle. More
by Rumshaker
