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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,920 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,920 reviews
April 18, 2025
I had a great easy experience with the damage done to my car Kyle from the collison cetter was wonderful to work with kept me informed during the whole process of repairing my car. He is great value to yo car Kyle from the collison cetter was wonderful to work with kept me informed during the whole process of repairing my car. He is great value to your company. More
by Jamiereeves54
Employees Worked With
Kyle from Collison Center
April 18, 2025
Your service people fabricated information with regard to what was wrong with our vehicle this is happened twice now what was wrong with our vehicle this is happened twice now More
by jbird71849
April 18, 2025
The Best car of ourvSrei Corvettes. Bill G isbthe Best. Bernue and ErucS as well. Thank you all. Bill Esicar. Bill G isbthe Best. Bernue and ErucS as well. Thank you all. Bill Esicar. More
by strmy1947
Employees Worked With
April 18, 2025
Care was exactly as explained. Best car buying experience I’ve had. Rick rocks make sure to see him. Best car buying experience I’ve had. Rick rocks make sure to see him. More
by Dave B
Employees Worked With
April 17, 2025
Elco Cadillac has an extremely friendly and low pressure staff. Jimmy and Dylan were great to deal with. staff. Jimmy and Dylan were great to deal with. More
by bpclinton
April 16, 2025
Great customer service. Would definitely bring my car back again. Friendly service and very professional. Highly recommend. Would definitely bring my car back again. Friendly service and very professional. Highly recommend. More
by DS
Employees Worked With
Bill service technician, chandler Hunt advisor
April 14, 2025
Getting a car was so simple! Everyone was very friendly and I was in a car in no! Everyone was very friendly and I was in a car in no! More
by KW876
Employees Worked With
April 13, 2025
Dear Lauren Hadfield, I am writing to formally express my dissatisfaction with the service I received during my recent interactions. As a customer who lives four hours away, I had high expectations for th my dissatisfaction with the service I received during my recent interactions. As a customer who lives four hours away, I had high expectations for the level of service and professionalism that your dealership is known for. Unfortunately, my experience has left me feeling frustrated and disheartened. During communications, I was troubled by the way I was addressed by your staff, which felt dismissive and unprofessional. Additionally, there was a significant lack of follow-up regarding my inquiries, which has only compounded my disappointment. The overall lack of interest shown in my concerns has all but turned me off to the brand, which is disheartening given my previous positive experiences. I believe that customer satisfaction is crucial for maintaining a loyal customer base, and I urge you to take my concerns seriously. I expect a results-driven response that addresses these issues and outlines the steps you will take to improve customer interactions moving forward. Given the nature of my experience, I kindly request that this matter be handled in an expedited manner. Thank you for your attention to this important issue. I look forward to your prompt response and a resolution that reflects the commitment to customer satisfaction that ELCO Chevrolet Cadillac should embody. More
by momstablet2015
Employees Worked With
April 13, 2025
Diagnosed issue, resolved perfectly. Cleaned car. Turn around is quick. Mechanic ordered part so slight delay. Great experience. Cleaned car. Turn around is quick. Mechanic ordered part so slight delay. Great experience. More
by uslevalds
Employees Worked With
