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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,886 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,886 reviews

February 15, 2025

I told the service person that I needed a new battery and the buttons on my doors didn't work and they will not lock however they fixed the battery problem and three of the doors worked but front passenger d More

by kenny.5556
Recommend Dealer
No
Employees Worked With
Jer
Feb 17, 2025 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve our service. We regret any misunderstanding regarding the repairs to your vehicle. Your satisfaction is very important to us, and we want to ensure that every concern is addressed correctly the first time. We would love the opportunity to review this situation further and find a way to make it right. Please feel free to reach out to our service manager, Greg Kuntz at 636-227-5333, so we can discuss this in more detail. We value your business and appreciate the chance to resolve this for you.

February 14, 2025

Good service department. Jeremy and Greg took care of my problems immediately although they were scheduling several weeks out. Much appreciated. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor and service manager
February 14, 2025

Who knew a car buying experience could be so great. Rick was wounderful to work with and More

by Tim@gnpizza.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Good folks, got the job done while I waited, and I was happily on my way More

by ELR Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 13, 2025

Can't say enough good things about my experiences at Elco. Their intake guys (like Jeremy) are top notch, routine service AND repair service have been prompt and done flawlessly. I could get my cars to More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, linda
February 12, 2025

Service writers knowledge of problems adequate. Mechanics are thorough but need to test drive to prove their work More

by Rawunderlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 12, 2025

Great service. Friendly people. Fast turnaround. Ease of scheduling. Honesty. We love Elco Chevrolet! The best! More

by judilaurent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
February 12, 2025

Everything was excellent nothing bad to say about the whole experience will tell my friends to buy a Cadilac More

by shell.sharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was very good
February 12, 2025

Thank you so much for taking the time to work with me! Rick was amazing! More

by Julie O
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Lamar is the Guy to see to purchase your next vehicle he was friendly and helpful through the whole process! More

by blueshocky66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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