ELCO Chevrolet Cadillac Inc

Wow, I was very impressed. Jason was great! He took the time, energy and patience to find the right car for me. I never felt pressured. He listened and worked with me to make th Jason was great! He took the time, energy and patience to find the right car for me. I never felt pressured. He listened and worked with me to make the deal right. I really am very impressed!!! More

Pleasant This is the first time I've purchased a vehicle from an actual dealership. They walked me through all the steps, answered all my questions and may t This is the first time I've purchased a vehicle from an actual dealership. They walked me through all the steps, answered all my questions and may the whole purchase a pleasant experience. For me the purchasing a vehicle is very stressful ordeal second only to buying a house. Both the sale and finance persons were friendly and very willing to spend the time to work with me. More

DISHONEST I took my car in for a repair and agreed to a 30,000 mile maintenance which included a fluid exchange only to discover that most of the fluids were NE I took my car in for a repair and agreed to a 30,000 mile maintenance which included a fluid exchange only to discover that most of the fluids were NEVER supposed to be replaced according to my owners manual and the advice of another mechanic. They charged me $843!!!! They would not refund one dime of my money. Short term gain, long term loss of a customer. A co-worker went in for an oil change and received this fluid exchange that she never authorized. $500!! They refund half of her money. Are they taking advantage of women? Company used to be owned by Enterprise - new owner, definitely unscrupulous business practices. Very condescending. More

Friendly , efficient and economical . After extensive searching and comparing prices , we found that Elco had the best prices hands down. After many communications with Rick Weinstein , ou After extensive searching and comparing prices , we found that Elco had the best prices hands down. After many communications with Rick Weinstein , our salesman , we took the trip to Elco. Rick was very friendly , knowledgeable and patient answering all of our concerns. Picked out the vehicle we liked that day. Rick eased us through the paperwork. Would recommend Elco and Rick to everyone. More

Typical Money Grubbing Sales Manager. My wife and I purchased a 2013 Escalade ESV . Lamar Powell was a gem to deal with. Brad Grellner made the financing painless...This was true on the My wife and I purchased a 2013 Escalade ESV . Lamar Powell was a gem to deal with. Brad Grellner made the financing painless...This was true on the day of the purchase...after you leave the dealership and find your vehicle has a bent wheel....It is a whole other story. I thought that the tires needed balancing...my shop in my home town discovered the bent wheel. Even noted this on the receipt which I faxed to ELCO. I am basically being called a liar...I claim they knew the wheel was bent and that a potential buyer would never know until after the sale....saving them hundreds of dollars. They are basically saying that I bent the wheel after the sale, because it could not have been certified with a bent wheel....Why don't we consider who has the most to gain by lying. Mr. John Durham is more concerned about profit than customer relations. This dealership should be ashamed of Mr. Durham and his disregard for customers. They have my money...why should they do the right thing. I will do everything in my power to discredit this dealership and send potential customers elsewhere. More

Service capital of Missouri Elco answers the phone, no recordings, very pleasant voice greats you every time. The service department is constantly hopping. Everything runs smo Elco answers the phone, no recordings, very pleasant voice greats you every time. The service department is constantly hopping. Everything runs smooth; many service people, no waiting. Sparkling clean dealership. I have a 2010 Corvette and 2009 Saturn Outlook SUV. Prompt on getting cars in to fix recalls. So far, I have never been disappointed in Elco. More

Great used SUV experience Found a used Traverse online, and Jason readily got us test driving it, got some defects repaired before delivery, and managed to get the dealership t Found a used Traverse online, and Jason readily got us test driving it, got some defects repaired before delivery, and managed to get the dealership to pay for a substantial repair of an issue that arose during our drive home after delivery, for which we are very appreciative. Jason truly looked out for us. More

Great Customee Service!!! Lamarr helped me from beginning to end! He knew exactly what I was looking for and found the perfect car. All questions were answered and he was very Lamarr helped me from beginning to end! He knew exactly what I was looking for and found the perfect car. All questions were answered and he was very helpful without being too pushy. He always made sure to follow up to make sure I was happy at every step of the process. I highly recommend him and will continue to use and refer him in the future!!! Thank you for the great customer service!! More

"excellent buying experience!!!" I had been searching for a pickup trucks for several weeks, I saw that ELCO had the one a I was looking for with low miles and an excellent price. My I had been searching for a pickup trucks for several weeks, I saw that ELCO had the one a I was looking for with low miles and an excellent price. My dad mentioned that he bought a Cadillac from them about a year ago and said he had a great experience with Chris so I decided to check out the truck and an 1hr and 30min later we drove it home. I got a great deal for my trade in price and didn't even feel the need to haggle on the price of the truck I bought. From the sales to financing process everything was smooth sailing. Thanks again Chris and Sveta. More

awesome experience What's in the market for a new car or better car so I was checking online and I saw ELCO dealerships so I typed in the type of vehicle I was looking f What's in the market for a new car or better car so I was checking online and I saw ELCO dealerships so I typed in the type of vehicle I was looking for got a response from the dealer within minutes set up an appointment when is the next day which was on a Thursday and drove off with the car Friday very very fast and courteous service I loved it awesome experience and I would highly recommend if you are looking for a great Cadillac thanks for all you do and thanks Mr Bailey for all your help More