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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,841 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,841 reviews
March 02, 2018
Clean, Fast, Friendly Purchased a new truck from Elco. Negotiated my trade in value over the phone and drove 3.5 hours to make the purchase. I had changed my mind enroute a Purchased a new truck from Elco. Negotiated my trade in value over the phone and drove 3.5 hours to make the purchase. I had changed my mind enroute and wanted to explore a second option that they had on their lot. My salesman Murray was pulling my first choice up to the front when I arrived and quickly located my second. Despite the second being more expensive he made it clear that I was under no pressure and no time limit to think about it. I was given keys to both vehicles and told a suggest route for a test drive if I wanted to follow it, but was able to drive around on my own. After deciding I also found that when adding options to my choice that I was not pressured into purchasing. Things were pointed out to me, but on the whole at no point was it pushed. Compared to other dealers I have dealt with this time around it was very much no hassle. The price was the price, there was no back and forth and frankly their price was good which is why I drove so far. More
by Lawrence
February 27, 2018
Don’t buy a car from them! I purchased a used car from them on 2/14/18. My mirrors tilt when in reverse well one stopped working I called my salesman he didn’t respond so i made I purchased a used car from them on 2/14/18. My mirrors tilt when in reverse well one stopped working I called my salesman he didn’t respond so i made an appointment with service. When i took the car the advisor informed me that he was told by the used car manager they wouldn’t pay for it. Now I’m stuck with a car with a half working mirror. He told me he would pay half of the repair. Like I mentioned i got the car 2/14 and today is 2/27. I would not recommend these people to my worst enemy! More
by Dabat06
Employees Worked With
February 20, 2018
Great experience Thank you to Ryan Spence for such a positive experience with buying our new Chevy Traverse Redline. He was patient, extremely professional and informa Thank you to Ryan Spence for such a positive experience with buying our new Chevy Traverse Redline. He was patient, extremely professional and informative. He reached out to us after our initial visit with a simple text. We felt comfortable with him and again he was very professional. We love our car! More
by Kclan
Employees Worked With
February 18, 2018
Hunt for Colorado ends in Ballwin I don’t buy cars very often, and wasn’t looking forward to the “dealership” experience that I have had in the past. Ryan presented me with both new an I don’t buy cars very often, and wasn’t looking forward to the “dealership” experience that I have had in the past. Ryan presented me with both new and pre-owned solutions, and had two vehicles cleaned up and waiting for me when I arrived. The negotiations were pretty straightforward and I feel I received a good deal on a well equipped pre-owned Colorado. To my surprise I was handed off to “up sell” sales guy whose job it was to sell more products to compliment my vehicle. This wasn’t a high pressure experience, thankfully, and I understand it’s a common practice with many car dealerships. I did purchase the Resist All protection plan which I think I’m going to learn to regret, after reading the reviews on the internet. That’s my bad for not being an informed consumer. I was then passed on to the finance professional, Brad. This was a very good experience. I was glad to see that the dealership uses a high tech signing system to reduce the amount of paper used. After all the “business” was complete, Ryan took the time to help this old guy pair his phone to the vehicle and show me some key features. Overall I felt this was a very good experience. More
by Truckbuyer
February 15, 2018
Buying experience Working with Chris made our buying experience so fast and simple everything was ready and waiting Chris was pleasant always available for questions an Working with Chris made our buying experience so fast and simple everything was ready and waiting Chris was pleasant always available for questions and made the process quick and simple More
by Tried
Employees Worked With
February 11, 2018
Great experience and service Jim McCormack helped make the experience comfortable and with ease. Was happy to not feel the pressure that you normally get bogged down with other s Jim McCormack helped make the experience comfortable and with ease. Was happy to not feel the pressure that you normally get bogged down with other salesmen/woman. Jim took in my consideration of what type of vehicle I was looking into and what would help fit my needs with the the vehicle itself and price. More
by kv0150
February 10, 2018
Best experience! Great business and finance experience! Very knowledgeable and patient! So happy with my purchase! They made buying a new car fast and painless. I woul Great business and finance experience! Very knowledgeable and patient! So happy with my purchase! They made buying a new car fast and painless. I wouldn’t go anywhere else! More
by Aevf39
February 07, 2018
Great service We were looking to get into a new Chevy Traverse, we ended up at Elco Chevrolet and worked with salesman Ryan Spence. Ryan made the buying experience We were looking to get into a new Chevy Traverse, we ended up at Elco Chevrolet and worked with salesman Ryan Spence. Ryan made the buying experience amazing, he worked tirelessly to get us into the vehicle we wanted. Ryan took the time to explain all the features and truly made the experience enjoyable. I would definitely recommend Ryan and ELCO Chevrolet to anyone in the market for a new Chevy More
by Scott66
February 07, 2018
New Malibu Ryan Spence did a great job of educating me on all of the features of my new Malibu. He was thorough and took the time to go over every detail. The Ryan Spence did a great job of educating me on all of the features of my new Malibu. He was thorough and took the time to go over every detail. The lease package was affordable and I was able to sell my 2012 Impala More
by new car
Employees Worked With
February 06, 2018
Ryan Spence and the whole Elco Team This inst a dealership selling cars! This is a dealership that welcomes you to the family, getting you the right, safe vehicle at a steal! I recently This inst a dealership selling cars! This is a dealership that welcomes you to the family, getting you the right, safe vehicle at a steal! I recently purchased a cruze at Elco, and I had the pleasure of working with a young man named Ryan Spence! He. Was. Amazing! Ryan was ready with what I needed once I got there, he was in no rush to sell it to me, he didn't pressure the sale in any way, and he worked diligently to save me every dollar I could! Once I was sent to financing he stuck around and frequently checked up on us. And once I signed the dotted line he showed me all my features in my Cruze. He was very nice the entire time and made you feel like this wasn't a sale but a conversation between friends. I highly recommend Ryan to any one coming into Elco! He'll get you the deal, you'll never feel pressured, you’ll have fun with every staff member and like I did you'll walk away Completely satisfied!!! More
by LIBBYcruze
