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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,857 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,856 reviews

November 29, 2016

Respectful, helpful and easy! We've purchased twice from Rick Weinstein and would recommend him to anyone. Thanks Rick for a no-hassle great experience - can't wait to buy our next More

by JKirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2016 -

ELCO Chevrolet Cadillac Inc responded

When it comes to providing excellent customer service, Rick strives to make sure our guests are helped to the fullest extent. He'll be very glad to see you happy with his help and happy to help you again when you need. Congratulations and thank you for being a part of the ELCO family!

November 20, 2016

Very pleased Had an excellently experience with elco and Jimmy Mac. Trying to buy a car can be somewhat stressful but not here, he was very honest and helpful an More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in finance also took care of us
Nov 21, 2016 -

ELCO Chevrolet Cadillac Inc responded

How awesome, Dawn! Jim takes care to ensure our customers feel comfortable with their purchase. He'll be very pleased to hear about your satisfaction with his help. Congratulations on your new car and welcome to the ELCO family!

November 18, 2016

Awesome experience Probably best experience I've ever had purchasing a vehicle. Rick, his team, and his boss (forgot his name) were absolutely tremendous. From my init More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much, Doug! It really means a lot to us that our customers enjoy the purchasing process, so your review is definitely appreciated. If there's ever another need we can provide for you, Rick and the rest of the staff are always happy to lend out an extra hand. Congratulations on your new addition and we look forward to helping you again!

November 18, 2016

Lamarr was flat on top of things I came to ELCO to look at a Mazda6 that recently became available. Lamarr arranged the test drive, appraisal of my vehicle, and preliminary finance pa More

by Matt Hankins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2016 -

ELCO Chevrolet Cadillac Inc responded

How awesome, Matt! The team is always willing to accommodate for our customers' needs, especially when it comes to short schedules, and it's great to hear about your appreciation for Lamarr's excellent assistance. He'll be very glad to hear about your satisfaction in the process as well. Congratulations on your new Mazda and welcome to the ELCO family!

November 16, 2016

Good experience Searched for weeks for a specific model used accord. They had the best price. Rick was great and made experience easy. Finance guy was pushy and cond More

by Dhi
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you for the great feedback! We know Rick had a great time working with you on getting you your car and he'll appreciate the comments. Congratulations and we look forward to helping you again!

November 16, 2016

Satisfied customer There is the stereotypical car salesman and then there is Rick Weinstein. My wife and I were in the market to buy a Tahoe. We also had a 6 month old More

by Nvraj82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

ELCO Chevrolet Cadillac Inc responded

How awesome, and thank you so much for the compliments to Rick! When it comes to providing our customers with the utmost care, he does his best to make sure they are assisted correctly. If there's ever anything further our team can help you with, we're always happy to extend our hand for you. Congratulations on your Tahoe and welcome to the ELCO family!

November 08, 2016

Excellent Service Chris Weaver was great to work with. Helped us with all of our questions and was very patient with us. We had a great car buying experience from the More

by Tiffaniwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Durham, Bill VanOyen
Nov 09, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much, Tiffani! Chris will definitely appreciate the compliments on his help and he'll be very happy to hear about your satisfaction. Congratulations on your new truck!

November 05, 2016

Excellent - Best experience we've ever had We were dreading this experience until we met Lamar Powell. He is HONEST, gave used the straight story, no pressure, great follow-up, and the process More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're so happy that Lamarr was able to turn your initial experience around, Mo! He's definitely one to really help our guests find the right fit for their needs while also maintaining the best budget as well. He'll be glad to see you satisfied with his help and congratulations! Welcome to the ELCO family.

November 02, 2016

Best car purchase experience ever! Elco is a first class dealership with attention to customer service. It was a true pleasure working with Chris. My husband and I both thought him to More

by KBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2016 -

ELCO Chevrolet Cadillac Inc responded

Customer service is something we're constantly striving for, and we're glad to see you and your husband so happy with our staff's help! Chris wants to ensure our customers are satisfied with their process and also their purchase afterwards, so the followup is definitely a nice touch. Congratulations on your new purchase and thank you for the fantastic review!

November 01, 2016

Excellent!!! Jimmy Mac was an outstanding salesman. He made the process simple and seamless. No pressure sales. We will definitely go back to Jimmy for our futu More

by Chad B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much for the wonderful compliments, Chad! When it comes to assisting our guests, Jimmy strives to make sure they are helped to the fullest extent. We're glad to see you riding away in your new car and to have had such an excellent experience. Congratulations and welcome to the ELCO family!

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