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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,894 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,894 reviews

September 01, 2016

Elco and Brian Bailey review From the moment we entered the dealership lot we were met with cheerful attentiveness. Brian Bailey greeted us and immediately helped us focus on our More

by LincolnMKX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bailey
Sep 02, 2016 -

ELCO Chevrolet Cadillac Inc responded

You're very welcome, Dottie, and Warren! Our team is always happy to help our customers through their choices as we understand the car buying process can be quite the exercise of choice. We're pleased that Brian and Brad were able to help you with your decision. Congratulations and welcome to the ELCO family!

September 01, 2016

My 2nd Car 1st Truck I just financed a 2006 Dodge Ram 1500 SLT. It runs great at 146,000 miles. The financing was fast and efficient. I also got a carfax report on the tru More

by GBey7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're pleased to see you so satisfied with your new truck and our team's work in assisting you. Congratulations and welcome to the ELCO family!

August 31, 2016

The Perfect Experience! I was a first time buyer, I had know clue how to finance a car.I went all over Saint Louis to find a good car and I had no luck.I went online to Elc More

by Me.Reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much for the recommendation and review! We understand that when customers are shopping, and they request us to call, we got to get to them fast. Lamarr will be very pleased for the shout out and that he was able to help calm your experience in assisting you in your new car. By the way, congratulations and welcome to the ELCO family!

August 29, 2016

Elco Buying Experience It was excellent working with Rick and the buying experience was first class. I have already recommended someone from work to contact Rick for next c More

by mw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2016 -

ELCO Chevrolet Cadillac Inc responded

That's fantastic to hear! Rick's a real gem at ensuring the best for our customers and he'll be very happy to hear the positive comments. Congratulations on your new addition and thank you for the great review!

August 28, 2016

Rewarding Very friendly staff of people to work with. I got the truck that I wanted with barley any a hassles. They were able to meet my every demand without an More

by Aone91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

ELCO Chevrolet Cadillac Inc responded

It's always a pleasure! Our staff aims to provide help wherever prompted for our customers and we're glad you enjoyed their help. Congratulations on your new addition and welcome to the ELCO family!

August 20, 2016

7th Car Purchase from ELCO---will be back! My husband has always wanted a CTS Cadillac and we found the "right car" on the used lot at ELCO. It took a bit of negotiating, but the deal was lande More

by hillkrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBruin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Russo
Aug 22, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much for the fantastic comments! It's important to us that our customers know all the ins and outs of their purchases, so the team is always happy to walk through and help wherever needed. We're glad to see that Eric was able to provide for you and that you had such a great time with him. Congratulations on your new dream car and welcome to the ELCO family!

August 19, 2016

HORRIBLE Service! HORRIBLE Service. I even tried to resolve this issue with the General Manager- she was rude and snippy, no help at all. Multiple issues on our ATS, ha More

by jackr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Foppe
Aug 23, 2016 -

ELCO Chevrolet Cadillac Inc responded

Hello and we're sorry to hear about your disappointment in the service of your ATS. Our team would be happy to take another look at the pistons and engine once more to see how we can get your ATS back up in the great condition it needs to be. When you can, please call our Service Manager, Kyle Foppe, at 636-227-5533 and he'll do his best to assist you right away. Nothing's more important to us than making sure our customers' needs are met and we hope to make your next visit worthy of 5-stars.

August 17, 2016

Just call Lamar, he will take EXCELLENT care of you! I found this dealership online and they couldn't have made my purchase any easier! I was made comfortable from the moment they picked me up from the a More

by Heather307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Eck
Aug 17, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're glad you had such a great time with Lamarr and Wayne, Heather! Professionalism is definitely important to us in that our guests are treated with the best possible experiences. We know Lamarr had a real pleasure walking you through the process and showing you the vehicles we had to offer. Congratulations on your new addition and we all look forward to helping you again!

August 15, 2016

Helpful. Nikki helped me find the right price that other dealers would not. Nikki is nice and good to work with. I am glad that I went to St. Louis to meet Nik More

by southwest missouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill VanOyen, Nikki Pagoria
Aug 16, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much! Nikki strives to assist our guests in finding the right car for their needs and she'll be very happy to hear the compliments you had. Congratulations on your new addition and welcome to the ELCO family!

August 12, 2016

Alert! Asian Invasion!!! Nikki's energy brought me to the dealership. After an extensive needs analysis, Nikki picked out the perfect car for me. She even talked me into buyin More

by Niceguy1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Pagoria
Aug 12, 2016 -

ELCO Chevrolet Cadillac Inc responded

Wow! Nikki's definitely wonderful at helping our guests and we're glad she was able to find you a great car for your needs. Congratulations! We hope you two have a great time at breakfast together.

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