ELCO Chevrolet Cadillac Inc

Reassuring My previous car buying experiences were very stressful. This one was not, from the first phone contact with Lamarr he put me at ease and addressed my My previous car buying experiences were very stressful. This one was not, from the first phone contact with Lamarr he put me at ease and addressed my concerns about the used vehicle I was considering. He took the time to sort out a description discrepancy from the website and made certain the vehicle was road ready for the test drive. When something unexpected came up, he called me quickly to reschedule, showing he valued my time. That type of consideration was not something I expected from a "USED CAR" salesman, it was greatly appreciated. Lamarr obviously takes pride in providing a high level of customer service and helping people make informed purchases. It is very evident in his honest, direct approach and his commitment to the details. Many thanks. More

Excellent Lamar Powell went out of his way both times we purchased a car. He worked harder than any salesman to get us the best deal possible. We always recomme Lamar Powell went out of his way both times we purchased a car. He worked harder than any salesman to get us the best deal possible. We always recommend Lamarr and Elco Chevrolet to people looking to purchase a vehicle. More

AMAZING Customer Service + Refreshing Honesty After a nightmarish experience at another nearby dealership, ELCO proved to be an oasis of perfection. I could not have scripted a better experience! After a nightmarish experience at another nearby dealership, ELCO proved to be an oasis of perfection. I could not have scripted a better experience! Lamarr is the MVP of his trade; I will never look for a new/used vehicle without him again. Period. He was unbelievably gracious for a customer buying a $5500 used vehicle- I might as well have been buying a full priced new Escalade for the treatment I received! When I called and inquired about the adorable Hyunadai I happily purchased a few days ago, Lamarr made the process a dream come true. From his genuinely optimistic and cheerful nature (side of humor included) to his refreshingly transparent opinions, his exceptional customer service is the reason I'm writing my first ever review (of anything, ever). He walked me through the car buying process, from test drive to financing, with patience for my million questions and an easy laugh. I felt at home with the entire staff of ELCO: no stereotypically sleazy used car salesmen, just employees rightfully proud of their business and refreshingly happy to make customers thrilled. Long story short, 1) go to ELCO because you will not be treated better at any alternative- trust me, and 2) ask for Lamarr, even if he makes you look at photos of him playing in his old man basketball leagues. You won't regret it :) More

Great experience. Earned my business It's very rare (for me anyway) to have nice things to say about any car salesmen but Eric DeBruin at elco used car sales was top notch. I happy paid f It's very rare (for me anyway) to have nice things to say about any car salesmen but Eric DeBruin at elco used car sales was top notch. I happy paid full price for the vehicle because it was everything we wanted. It had some minor issues and Eric promised to take care of them. Put it writing and made it very easy for us. He/they were very easy to work with. Not once did we feel like we were being taken. In a time where every business states they care about their customers, they showed they really do. Bill and Brad were direct and to the point. Exactly what I prefer. Everyone we dealt with offered a pleasant experience. With this sale, they have earned our future business as well. More

Great Experience I was referred to Jim when I needed a new vehicle and he made the process very easy and rewarding. I am very happy with my purchase and will definite I was referred to Jim when I needed a new vehicle and he made the process very easy and rewarding. I am very happy with my purchase and will definitely use this dealer in the future. More

Rick at ELCO I enjoyed working with Rick this past spring after looking to purchase a used car. I tested out a few SUVs and fell in love with the Cadillac SRX. Ric I enjoyed working with Rick this past spring after looking to purchase a used car. I tested out a few SUVs and fell in love with the Cadillac SRX. Rick helped make the whole process smooth. When I got home and noticed a small piece of the external chrome detail was missing, Rick was able to help get that fixed at no cost. Would definitely recommend him to family and friends who are looking to purchase a vehicle in the future. More

Unexpected level of service. The second vehicle I purchased from Rick at Elco was used and "as is". Of course, this is always a gamble. My dice came up unfavorable and the ac we The second vehicle I purchased from Rick at Elco was used and "as is". Of course, this is always a gamble. My dice came up unfavorable and the ac went out about 500 miles later. Rick and his team did far more than expected to make me happy. Any other dealer probably would have reiterated the definition of "as is" to me. I appreciate their level of service and will not be afraid to purchase a third vehicle in the future. More

Sold My Car To Someone Else I bought a car over the phone on Saturday to be delivered to me on Monday. on Monday i was told they already sold it to someone else over the weekend. I bought a car over the phone on Saturday to be delivered to me on Monday. on Monday i was told they already sold it to someone else over the weekend. this was a present for my pregnant wife who is now very disappointed and stressed out for no reason. very unacceptable guys, worst experience buying a car ever. let me also mention i was at the location twice prior and my offers on the car were not accepted while i was treated disrespectfully. More

The most outstanding car purchasing experience ever. I cannot say enough about how one car dealer could make car purchasing easy, enjoyable, and satisfactory. Not only was the deal remarkable to begin w I cannot say enough about how one car dealer could make car purchasing easy, enjoyable, and satisfactory. Not only was the deal remarkable to begin with, the personnel that helped me with the process were outstanding. Everyone was kind, courteous, and unbelievably helpful. This was the absolute best car buying experience I ever have had. Above all I left completely satisfied with no regret. Hats off to ELCO for changing the way you will feel about buying a vehicle. Special thanks to Chris, Tonya, and Bill for putting excellence and the customer first. More

Quick and easy !!! As a repeat Escalade customer I found Elco's staff to be very friendly, curtious, and respectful to the customer. There is no high pressure, they wan As a repeat Escalade customer I found Elco's staff to be very friendly, curtious, and respectful to the customer. There is no high pressure, they want to sell you what "YOU" want !!! Best of all... KEN PETERSON... they just don't come any better! Thanks Again Bill More