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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,894 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,894 reviews

July 12, 2016

very pleasent had a good time buying my wife a 2016 Tahoe, Jayson Holly was great to deal with. Would do it again. You have an excellent sales person in Jayson. More

by brad janis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : robert in finanace
Jul 13, 2016 -

ELCO Chevrolet Cadillac Inc responded

Jayson will really appreciate the great compliments, Brad, and we're glad to hear that he was able to help you find the right car for your needs. If there's ever anything further we can help you with, just let us know and we'll be happy to assist you. Congratulations and welcome to the ELCO family!

July 08, 2016

Pleasantly Surprised. I was in and out of the dealership in 3 hours. I really dont know if I got a good deal or not, but it felt like I did. I got what I wanted for my trad More

by CaddyGuy314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DeBruin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen
Jul 08, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you for the great response! When it comes to providing our guests with a good time, we definitely take our time to make sure our customers feel relaxed. Our team never wants to force the issue, and Eric will be pleased to hear that you enjoyed your time with him and enjoying your new ride. Congratulations and welcome to the ELCO family!

July 07, 2016

Awesome!! Jayson Holly was efficient, quick, knowledgeable and friendly. My sister decided to buy a car while I was filling out my paperwork on my car that I w More

by karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much, Karen! It's always important to us that our customers receive a full experience while they shop with us and Jayson's definitely the man to provide. Congratulations on your new car and we look forward to seeing you more in the future!

July 07, 2016

I was blown away. . Lamarr Powell (my sales person) was outstanding. ... We started out talking about cars but that quickly changed to talking about family... I forgot t More

by Kevin 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2016 -

ELCO Chevrolet Cadillac Inc responded

Lamarr really takes the cake when it comes to providing a relaxing and fantastic experience, and he'll be very happy to hear that you had a great experience with him. Congratulations on your new addition and welcome to the ELCO family!

July 04, 2016

Excellent customer service! We had been to many dealorships and this one, by far, took cake! Lamarr introduced himself as America's #1 salesman and he did not disappoint! He made More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2016 -

ELCO Chevrolet Cadillac Inc responded

It's our pleasure, Elizabeth, and thank you for the wonderful comments! Lamarr really does his best to ensure our guests are fully taken care of from beginning to end, and we're glad to hear about your fantastic experience with him. Congratulations on your new car and welcome to the ELCO family!

June 29, 2016

Happy Camper :-) I have never been happier with a vehicle purchase! Chris Ringkamp was absolutely amazing and made the process very easy and explained everything very More

by Kbloss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ringkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen
Jun 29, 2016 -

ELCO Chevrolet Cadillac Inc responded

Chris will be very glad to hear about your satisfaction with him and your purchase. We love kids here, and we're really happy to have had the opportunity to work with you. Congratulations on your new ride and welcome to the ELCO family!

June 29, 2016

Highly recommend!!! We had a great experience purchasing our new Cadillac from Lamarr. He went about and beyond to ensure our satisfaction. We would definitely recommend More

by Happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

ELCO Chevrolet Cadillac Inc responded

Lamarr will be very glad to hear the positive comments! Our sales team is always happy to give our guests an exceptional experience so that all questions are answered and needs are taken care of. Thank you for the great comments and congratulations on your new Cadillac!

June 27, 2016

110% Customer Satisfaction Found my dream car on Elco's Website. Had a referral to see Jimmy Mack. The Car I was trading in had some damage and I was prepared for a battle whe More

by Gary Polanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

ELCO Chevrolet Cadillac Inc responded

Congratulations, Gary! We're always happy to not only provide fair trade-in values, but making the buying process as pain free as possible. Gone are the days where negotiating seemed to take the longest, we aim to provide a seamless process for all of our guests. Thank you for taking the time to review us and welcome to the ELCO family!

June 24, 2016

knowlegdable, friendly staff Went to Elco on a referral from a friend. This was the first time meeting Roger Heffernan. Very laid back, personable salesman that made the car buy More

by Joel Bruns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Heffernan, Bill VanOyen
Jun 27, 2016 -

ELCO Chevrolet Cadillac Inc responded

It's always a pleasure, Joel, and we glad to hear that you had a great time with Roger and Bill during your visit. They definitely do their best to help our guests feel comfortable throughout the process. Congratulations on your new addition and welcome! We look forward to helping you more in the future.

June 24, 2016

Quick, Friendly and Professional Service! Robert and Chris responded quickly to my online inquiry, setup a test drive and the vehicle was waiting for me. Robert was very thorough on the proce More

by Boonie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Nolan Clark, Bill VanOyen
Jun 27, 2016 -

ELCO Chevrolet Cadillac Inc responded

You're very welcome! Test driving the car can always be incredibly fun, so we're glad to have our guests that are seriously considering their purchase to take it overnight and sleep on it. It's great to see that you enjoyed it so much and we were happy to help finalize everything for you. Congratulations and we look forward to helping you more in the future!

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