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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,893 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,893 reviews

June 10, 2016

Fast and Friendly This dealership and staff is top notch! Everyone was professional and personable. My salesman Lamar worked quickly to locate the perfect car to suit More

by Cherrymo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you for the great compliments! We understand that many customers enjoy the customization of their previous cars, so we're glad to have transitioned your tire valve covers to your new car. Congratulations and we look forward to helping you more in the future!

June 10, 2016

Excellent Experience Brian made my purchase a breeze, I was in and out in 3 hours with my new car. Brian knew everything about the car and knew how to make the deal work. More

by shawnm410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're glad to hear that you enjoyed your time with Brian, Shawn! It's always important to us that the sales process is swift, so the team does their best and always aims to make sure it's entirely pleasurable. Congrats on the new car and welcome to the ELCO family!

June 08, 2016

High Country Brian has assisted us with 4 purchases and has always been available for questions or concerns. He has made the car buying experience very easy. We More

by ryansgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're pleased to hear the positive comments, Ryan! When it comes to helping our customers out, Brian really does his best and we're glad he was able to help you time and time again. Congratulations on your newest purchase and thank you for being a part of the ELCO family!

June 08, 2016

Excellent customer service This is our 4th vehicle we have bought from Brian and definitely not our last. He worked extremely hard making sure I got into the right car I wanted More

by Elkatzim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much! Brian's very excellent at ensuring our guests receive the best in customer care and he'll be glad to hear that you had such a great time. Congratulations on your newest addition and thank you for the great review!

June 08, 2016

Honest and Helpful Jim McCormack was very knowledgeable and helpful during my search for a car. He answered any and all questions I had will complete honesty with only m More

by Kati29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill VanOyen
Jun 09, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're very pleased to hear the positive compliments, Kati! Jim's very customer service centered who takes pride at establishing the best experiences for our customers. Thank you for the wonderful review and we look forward to helping you again!

June 05, 2016

Making a bad day better I was not happy to be shopping for a new car, but I needed one. Mr. Powell made a bad day better by making me feel comfortable with the process from t More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much, Jamie! We understand that some car shoppers may not exactly want to buy a car right then and there, but we're happy that you had such an excellent time. Congratulations on your new addition and welcome to the ELCO family!

June 04, 2016

Ill buy here again! My experience was great because the sales person Lamarr Powell went the extra mile to make my sale, the sale that I wanted. I was worried about buyin More

by Notsoeasy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

ELCO Chevrolet Cadillac Inc responded

We definitely agree and we're glad you enjoyed Lamarr and Svetta during your visit! When it comes to providing an easy-going time, along with as much detail as possible, they really are the people who make people's car dreams come true. Congratulations on your newest addition and welcome to the ELCO family!

June 03, 2016

Used Cadillac Eric DeBruin did a fantastic job of helping us with our purchase and getting the vehicle just right. Great experience! Very easy to work with. More

by buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric DeBruin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you for the great comments! Eric will be glad to see you had such a great buying experience and we're glad to see you satisfied. Congratulations!

June 02, 2016

Easy purchase One of the best car buying experiences I have had. Brian made the whole process enjoyable and quick, allowing me to enjoy my new truck. I will make my More

by Chris Folz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you, Chris! Brian definitely very fantastic at ensuring the best for our customers in the swiftest possible. Congratulations on your newest addition and welcome to the ELCO family!

June 02, 2016

Great Customer Service Everyone we dealt with was so friendly and was attentive to our needs. Jason was on top of showing us trucks that met our criteria and was very organ More

by Michelle H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gould, Bill VanOyen
Jun 07, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you, Michelle! Jason and Bill are wonderful at helping our guests make the right decisions for their budget and needs, and we're glad to hear that you had such a great time with them. Congratulations on your new truck and we look forward to helping you more in the future!

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