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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,894 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,894 reviews
September 15, 2023
Bought 4 cars at Elco from Rick…he always takes care of us…He’s the best us…He’s the best More
by Bandk919
Employees Worked With
September 12, 2023
Everyone at Elco was helpful and friendly. They all made the car buying experience fast and easy. They all made the car buying experience fast and easy. More
by kimber72
September 11, 2023
Ryan, Sveta and everyone else at Elco were very friendly and made the buying experience super easy. Highly recommended! and made the buying experience super easy. Highly recommended! More
by danballinc
September 11, 2023
Rick did an amazing job, he was extremely knowledgeable and took the time to show us all of the features of our new vehicle. The problem was AFTER the sale. We had to wait FOREVER for the finance departmen and took the time to show us all of the features of our new vehicle. The problem was AFTER the sale. We had to wait FOREVER for the finance department to process our paperwork and we were not even financing the vehicle through the dealership. It took what could have been a couple hour process and turned it into a whole day thing. More
by Jesseca
Employees Worked With
September 08, 2023
Rick demonstrates efficiency & knowledge of his products with energy and a relentless desire to please his customers. His empathy is also displayed in rare form. He has our gratitude as a salesman and genui with energy and a relentless desire to please his customers. His empathy is also displayed in rare form. He has our gratitude as a salesman and genuine human being. Lucy and Gary Vogt More
by Lucywhite1943
Employees Worked With
September 07, 2023
I loved working with elco Chevrolet. They made everything easy and they were very personable. I would most definitely buy from them again. They made everything easy and they were very personable. I would most definitely buy from them again. More
by afay28
September 07, 2023
Awesome experience! Was treated well. We loved working with Kent and the finance team. Will definitely come back for our next vehicle. Was treated well. We loved working with Kent and the finance team. Will definitely come back for our next vehicle. More
by jsnhoff3
September 05, 2023
Rick made it easy easy processing great to work with. Very understanding. Awesome customer service Very understanding. Awesome customer service More
by Hunterlensing29
Employees Worked With
September 05, 2023
We purchased a certified pre-owned vehicle. The salesman Rick was very attentive to us served us well. However after the purchase, the vehicle was to be cleaned detailed and delivered to our ho The salesman Rick was very attentive to us served us well. However after the purchase, the vehicle was to be cleaned detailed and delivered to our home. Once the vehicle arrived we were highly dissatisfied with the vehicle. At first glance it looked OK. Closer inspection water spots from car washing. Upon looking inside in front it was so so acceptable. Looking in the rear seat there very visible some type of stains, as if someone had been drinking something. Looking in the rear hatch area wasn't acceptable. The Service Manager Ken was there and saw what I saw. He admitted this so call clean and detail of this vehicle was below satisfactory for this company. I used his phone to speak to Rick. I expressed my dissatisfaction. He said they would take it back and return it the next day. They brought it back the next day. It looked acceptable. I still saw something but I didn't mention it. One thing my wife expected was some type of air freshener to be in the vehicle. However we accepted the vehicle. The next day my wife pulled down the center armrest & cup holder and found trash in it. So you see my dissatisfaction with Elco cadillac. Who do the $buck stop with? After you have received the customer's $Bucks! I expected more from ELCO Cadillac.! More
by Atcoh1
September 01, 2023
Elco & their crew were top notch! Kent was my salesman & he was amazing! I’ve been telling everyone about them! Great experience & their service department is amazing as well! Kent was my salesman & he was amazing! I’ve been telling everyone about them! Great experience & their service department is amazing as well! More
by tanglez.tamararoberts
Employees Worked With
