Eagle Buick GMC, Inc. - Service Center

I can’t say enough good things about this dealership! I bought my second vehicle from this place and will always favor above all the rest! I bought an expedition and it is in great shape! After driving bought my second vehicle from this place and will always favor above all the rest! I bought an expedition and it is in great shape! After driving to Tennessee and back I noticed a high pitch sound didn’t really know it was anything but took it in anyways, come to find out it was the differential so even though my extended warranty hasn’t kicked in yet they replaced it! Now I had an issue with calipers which wasn’t covered but they replaced it too! No charge! I have bought vehicles at others dealerships and none of them would help after buying it. Also the service people are awesome! They are very nice and try very hard to help you out. I suggest talking to Mr shields to buy a vehicle but I’m sure they all are excellent people! This will always be the first place and last place I’ll look for a vehicle to purchase. More

Great customer service and great service center... i take all of my vehicles here and trust them with any make or model i may have. all of my vehicles here and trust them with any make or model i may have. More

First time having service. Called for appt checked our our status for service and scheduled. Greeted with a smile, Service done promptly. Happy customer impressed with everyone overall. our status for service and scheduled. Greeted with a smile, Service done promptly. Happy customer impressed with everyone overall. More

Had an airbag recall. Appointment set. Drove for 45 mins. Was there about 45 mins Told it was done but tech said no parts. Have to reschedule now. Waste of a day. Only GM dealer around so screwed. Was there about 45 mins Told it was done but tech said no parts. Have to reschedule now. Waste of a day. Only GM dealer around so screwed. More

Everything was great, no problems. Everyone was extremely professional and helpful. Can't think of anything else to say. Service was wonderful. People can take lessons from the Staff at Eagle. extremely professional and helpful. Can't think of anything else to say. Service was wonderful. People can take lessons from the Staff at Eagle. More

I giving a poor rating cause they make you feel like I'm wrong an they are right. Had to get a new tire 2 weeks ago an it's still losing air but wont do right by it ruined my rim when they put the so called wrong an they are right. Had to get a new tire 2 weeks ago an it's still losing air but wont do right by it ruined my rim when they put the so called new tire on eont fix that either I'm tired of having the blame on me well you might have done this or you sure you difnt drive over another nail put the blame where its supposed your guys who did the work on my truck an tire it's not right snow I'm not standing for it I'll make a compliment t against the better business bureau More

We were on vacation and our back brakes had locked up and we needed complete back brakes, including rotors. These guys got us in and fixed in one day and helped us get to a car rental place so we were not s we needed complete back brakes, including rotors. These guys got us in and fixed in one day and helped us get to a car rental place so we were not stuck. Excellent service! More

It was a pleasure working with Jason in service coordinating my BMW work. A part wasn’t available and he offered to have a driver go to Tampa to get the part. He also texted me on his personal pho coordinating my BMW work. A part wasn’t available and he offered to have a driver go to Tampa to get the part. He also texted me on his personal phone information on quotes etc. so I could approve in a timely manner. You may consider getting a texting app so that employees do not have to use their personal phones. Thanks More

Very nice & quick. They got it done as soon as possible & it fixed the problem! They are the best! Thank you so much!!! Very clean it fixed the problem! They are the best! Thank you so much!!! Very clean More

9am appt for tire rotation plus check for oil leak. Car dropped off 830am. Car not ready till after 11am. Time in shop could have been less but they did the right thing by only charging for rotation. Ti dropped off 830am. Car not ready till after 11am. Time in shop could have been less but they did the right thing by only charging for rotation. Time/work spent on oil leak was no charge and rightly so since they did oil change about 500 miles ago and leak was from the oil filter. More