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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,492 Reviews

1,492 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 31, 2021

It was a pleasure working with Jason in service coordinating my BMW work. A part wasn’t available and he offered to have a driver go to Tampa to get the part. He also texted me on his personal pho More

by jarey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayson
Jun 04, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the great feedback! We're very happy that Jason was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

May 26, 2021

Very nice & quick. They got it done as soon as possible & it fixed the problem! They are the best! Thank you so much!!! Very clean More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Laura Tramontana, Trudy Gilley
Jun 01, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review, Brittany! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Eagle Buick-GMC Team

May 26, 2021

9am appt for tire rotation plus check for oil leak. Car dropped off 830am. Car not ready till after 11am. Time in shop could have been less but they did the right thing by only charging for rotation. Ti More

by Blues442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
Jun 01, 2021 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

May 19, 2021

Purchased my vehicle here and sale was very quick and smooth. Returned for first vehicle service. Got appt day and time when needed and service was completed in a very timely manner. Staff are very frien More

by dlverbout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tramontana
May 21, 2021 -

Eagle Buick GMC, Inc. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Eagle Buick-GMC Team

May 18, 2021

Service was great other than the long wait because of a incident on the oil lift , service staff was very accommodating, as usual they explained what was going on. More

by Ranger34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
May 21, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Eagle Buick-GMC Team

May 17, 2021

Eagle Buick has a great staff. From sales to service they are very knowledgeable and helpful. My last service visit was fast and convenient. I highly recommend them More

by Shipmate77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Spivey, Dan Heckman
May 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

May 15, 2021

Everybody was a pleasure to work with in the service department. Scott Kelly made my visit very easy to deal with. I can say that I would recommend the service department that's all I doubt with that da More

by razz_1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
May 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

May 14, 2021

Got a detail along with 36,000 mile maintenance. Detail department did a great job. Especially cleaning passenger seat. Took truck in the day before with loaner vehicle made while process much easier. Scot More

by amiller1164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafrantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
May 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, The Eagle Buick-GMC Team

May 13, 2021

Did a very good job and I was done in less than one hour. All my questions were answered and service was done to my satisfaction. More

by bvandermeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
May 18, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

May 12, 2021

We had an apt at 830 am Tuesday and they did not pull the car in until 930am . Why have an apt and have to wait an hour before getting started on it. We are very upset and will probably go to another dealer More

by teletravelnurse
Recommend Dealer
No
Employees Worked With
Don’t remember guys name
May 12, 2021 -

Eagle Buick GMC, Inc. responded

We are very sorry for your wait and this is not a reflection of how we take care of our guests. Your time is important to us. We value your business and would like to send you a free service but are unable to determine who "teletravelnurse" is. Please give us a call so that we can work together to regain your trust and business. Our service manager is aware of this review and ready to assist. Thank you for bringing this to our attention. Sincerely, The Eagle Buick GMC Team

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