Eagle Buick GMC, Inc. - Service Center

I'm always satisfied with my experiences at Eagle Buick. Everyone is always so pleasant and helpful. Dealing with Jayson was a pleasure. Great job. Everyone is always so pleasant and helpful. Dealing with Jayson was a pleasure. Great job. More

Our scheduling was difficult with our jobs the dealership made arrangements to pick her car up for us and deliver it back to our house I absolutely love this dealership made arrangements to pick her car up for us and deliver it back to our house I absolutely love this dealership More

To inquire about the price of your oil change service I naturally went to your website and found that it was $64.95 for my pickup and that it included a tire rotation. It said nothing about replacing the o naturally went to your website and found that it was $64.95 for my pickup and that it included a tire rotation. It said nothing about replacing the oil filter, so I inquired online to "Ashley" if a new filter was included. All she was interested in was my personal information and would not give me an answer to my question. Then your Denise Fordon wrote to me and said she was following my email conversation and would reply to me. She never did reply! A 30-second call from her to the shop would have gotten the answer. I made an appointment and came in anyway for the service, and it was performed well, in an hour and a half. And, yes, I did get a new filter, although it was one that I had brought in. I was a little disappointed however to later discover that the tire "rotation" was merely front-to-back exchange of the tires, rather than what I expected would be a cross-rotation. Your service writers, Jayson and the other Ashley, were friendly, cooperative, informed, and prompt. I am just disappointed in the lack of response from your "computer Ashley" and Denise. In the past I have dealt with Scott Kelly and have always had excellent response from him. And for what it is worth, I bought my GMC Sierra SLT new from your dealership. More

I would recommend but also say that when I was told my car would only be there for 2hrs to have 2 recalls taken care of and I waited like 6hrs and it was my birthday so I didnt get anything accomplished b car would only be there for 2hrs to have 2 recalls taken care of and I waited like 6hrs and it was my birthday so I didnt get anything accomplished but the car. More

Great customer service. Jason greeted me by name, walked me through the paperwork and confirmed the service I requested. This is the second time he has waited on me and has always been very pleasant. me through the paperwork and confirmed the service I requested. This is the second time he has waited on me and has always been very pleasant. More

Very accommodating service rep. He let me know everything I needed and want I didn't . Waiting area was clean and equipped with everything you needed I needed and want I didn't . Waiting area was clean and equipped with everything you needed More

Thank you for a smooth and professional service, I look forward to my next purchase with your Dealership. Thank you from Jim and Sherri Skinner forward to my next purchase with your Dealership. Thank you from Jim and Sherri Skinner More

Love Eagle. They've been great to work with. My normal writer was off and Ashlee took very good care of me. Very nice and very patient. writer was off and Ashlee took very good care of me. Very nice and very patient. More