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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,476 Reviews
Call Service Center (888) 745-2599

1,476 Reviews of Eagle Buick GMC, Inc. - Service Center

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February 11, 2025

The work performed was professional, timely, and addresses the maintenance needs. The only concern was the incomplete 27 point inspection report. More

by MRIES47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! I'm glad to hear that the service performed was professional and timely at Eagle Buick-GMC Inc. I understand your concern regarding the 27-point inspection report being incomplete, and I appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address any specific issues you encountered. We look forward to assisting you again! Sincerely, The Eagle Buick-GMC Team

February 05, 2025

Do not like them writing "Declined Recomended Service" for the record This may cause problems during a warranty More

by JOE@AEROMARINETECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morganne Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your feedback with us, Joe. We understand your concern regarding the "Declined Recommended Service" notation and its potential implications for warranty issues. At Eagle Buick-GMC Inc, we strive to maintain clear communication with our customers. We appreciate your input and encourage you to reach out to us directly so we can address this matter more thoroughly. Thank you for allowing us the opportunity to improve. Sincerely, The Eagle Buick-GMC Team

February 04, 2025

The place to shop for your next vehicle, is Eagle dealership, honest and polite staff. A++++ in my book. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert H. Sales department
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Feb 06, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review, Jimmy! We're thrilled to hear that you had a great experience at Eagle Buick-GMC Inc. Our team takes pride in providing honest and polite service, and your kind words mean a lot to us. We look forward to helping you with your next vehicle purchase! Sincerely, The Eagle Buick-GMC Team

February 03, 2025

Excellent service . Thank you , super great customer service, I will be back in tre months!! More

by VILCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ni
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Feb 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience at Eagle Buick-GMC Inc. We appreciate your kind words about our customer service and look forward to welcoming you back in three months! Safe travels until then! Sincerely, The Eagle Buick-GMC Team

February 03, 2025

Great people working in the service department. Wonderful service. Cannot do enough to help. Explain charges More

by ylhoseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We truly appreciate your recognition of our service department at Eagle Buick-GMC Inc. It’s wonderful to hear you felt supported and informed throughout your visit. We strive to provide excellent service and are always here to help. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

February 03, 2025

Always excellent customer service always on time with what’s needed to get done very professional customer service always great never an issue with anything More

by pselden1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We truly appreciate your kind words about the excellent and professional customer service you receive at Eagle Buick-GMC Inc. We're delighted to hear that everything has gone smoothly during your visits. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

January 31, 2025

Great Service, fast and reliable every time. I would never go anywhere else. They are the greatest people I have ever dealt with. More

by LindaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you consistently receive great service from us at Eagle Buick-GMC Inc. It's our goal to provide fast and reliable assistance, and we're grateful for your loyalty. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

January 31, 2025

The best place to find your next vehicle, by far. I've had a long term relationship with this dealership. Never disappointed, no pressure, pleasant staff. More

by The Haig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had a long-term positive relationship with Eagle Buick-GMC Inc. Our team strives to provide a no-pressure, pleasant experience for all our customers, and it's great to know we've met your expectations. We look forward to helping you find your next vehicle! Sincerely, The Eagle Buick-GMC Team

January 30, 2025

Worked very hard to diagnose my truck's problem but could not reproduce it and declined throwing parts at on a guess. Honesty much appreciated. More

by bobrutl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Foxworth
Report | Print
Jan 31, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you valued our honest approach at Eagle Buick-GMC Inc. Diagnosing vehicle issues can be challenging, and we strive to provide the best service without unnecessary expenses. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

January 30, 2025

Morganne treated me with the utmost respect. Contacted me as promised! Explained everything clearly! More to be done More

by hosss1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you felt respected and well-informed during your experience with Eagle Buick-GMC Inc. We appreciate your feedback and look forward to assisting you further with whatever else needs to be done. Please feel free to reach out to us anytime! Sincerely, The Eagle Buick-GMC Team

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