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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,520 Reviews
Call Service Center (888) 745-2599

1,520 Reviews of Eagle Buick GMC, Inc. - Service Center

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February 11, 2025

Great customer service, time management to get parts was not good at all. Scott was very helpful and answered any questions I had More

by Sabrina
Recommend Dealer
Yes
Employees Worked With
Scott
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Feb 13, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback, Sabrina. We appreciate your kind words about the customer service you received, especially from Scott. We understand that there were issues with time management regarding parts, and we value your input as it helps us improve our processes at Eagle Buick-GMC Inc. If you have any further concerns or questions, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

Very efficient, courteous and effective. Found and corrected two recalls I didn’t know I had. Very pleased with the service. More

by ddefields42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you found our service efficient, courteous, and effective. It's great to know we could address the recalls on your vehicle. We appreciate your business and look forward to seeing you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

The work performed was professional, timely, and addresses the maintenance needs. The only concern was the incomplete 27 point inspection report. More

by MRIES47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! I'm glad to hear that the service performed was professional and timely at Eagle Buick-GMC Inc. I understand your concern regarding the 27-point inspection report being incomplete, and I appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address any specific issues you encountered. We look forward to assisting you again! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

Well it was just an oil change but they got me in as scheduled took about an hour everyone was very nice. More

by scott34429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind review! We're glad to hear that your oil change experience at Eagle Buick-GMC Inc was smooth and efficient. Our team takes pride in providing prompt and friendly service, and we appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

They did a nice job taking care of my car. Morganne was helpful. The car is good. More

by slkells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're delighted to hear that you were pleased with the service provided at Eagle Buick-GMC Inc and that Morganne was helpful in taking care of your car. It's great to know that your vehicle is in good shape. We look forward to seeing you again for your next service! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

We have purchased several vehicles from here. It's always a great experience at Eagle Buick GMC! More

by Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review, Davis! We're thrilled to hear that you've had great experiences purchasing several vehicles from Eagle Buick-GMC Inc. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

February 05, 2025

Do not like them writing "Declined Recomended Service" for the record This may cause problems during a warranty More

by JOE@AEROMARINETECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morganne Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your feedback with us, Joe. We understand your concern regarding the "Declined Recommended Service" notation and its potential implications for warranty issues. At Eagle Buick-GMC Inc, we strive to maintain clear communication with our customers. We appreciate your input and encourage you to reach out to us directly so we can address this matter more thoroughly. Thank you for allowing us the opportunity to improve. Sincerely, The Eagle Buick-GMC Team

February 04, 2025

The place to shop for your next vehicle, is Eagle dealership, honest and polite staff. A++++ in my book. More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert H. Sales department
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Feb 06, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review, Jimmy! We're thrilled to hear that you had a great experience at Eagle Buick-GMC Inc. Our team takes pride in providing honest and polite service, and your kind words mean a lot to us. We look forward to helping you with your next vehicle purchase! Sincerely, The Eagle Buick-GMC Team

February 03, 2025

Always excellent customer service always on time with what’s needed to get done very professional customer service always great never an issue with anything More

by pselden1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We truly appreciate your kind words about the excellent and professional customer service you receive at Eagle Buick-GMC Inc. We're delighted to hear that everything has gone smoothly during your visits. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

February 03, 2025

Great people working in the service department. Wonderful service. Cannot do enough to help. Explain charges More

by ylhoseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We truly appreciate your recognition of our service department at Eagle Buick-GMC Inc. It’s wonderful to hear you felt supported and informed throughout your visit. We strive to provide excellent service and are always here to help. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

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