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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,538 Reviews
Call Service Center (888) 745-2599

1,538 Reviews of Eagle Buick GMC, Inc. - Service Center

Sort by
July 01, 2025

Scheduled my Envista for oil and filter and tire rotation. Service advisor Morganne identified a problem and after discussing it with me scheduled it for coverage during the same visit. Further inv More

by jass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words, Jass! We truly appreciate you taking the time to share your experience with us regarding your Envista’s service. We're glad to hear that Morganne and our technicians provided you with 5-star service and addressed the issue promptly. Your satisfaction is our priority, and we look forward to assisting you again at Eagle Buick-GMC Inc. Don't hesitate to reach out if you need anything else! Sincerely, The Eagle Buick-GMC Team

July 01, 2025

Honest,to the point,friendly, and treat you like family. Highly recommend. We will be back. More

by djfortner33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled that you felt welcomed and valued at Eagle Buick-GMC Inc. Our team strives to provide a family-like experience for all our customers. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

July 01, 2025

Had car in for ac repair charged me over $1200. 00 and it stopped working in less than a week. Pissed me off so bad I drove to Honda dealer and traded in the car. Lost a customer for life and all my More

by bobmcdowall10
Recommend Dealer
No
Report | Print
Jul 02, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us, Bob. We understand your frustration regarding the AC repair and the subsequent issues you faced with your vehicle. Your feedback is important, and we would like to address your concerns. Please feel free to reach out to us directly at Eagle Buick-GMC so we can look into this matter further. We appreciate your input and hope to have the opportunity to regain your trust in the future. Sincerely, The Eagle Buick-GMC Team

June 30, 2025

Great customer service! The entire team is always timely , efficient, knowledgeable and friendly. Awesome job!! More

by nbernard005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our team at Eagle Buick-GMC Inc. Timeliness, efficiency, knowledge, and friendliness are what we strive for, so it's wonderful to know we hit the mark. We look forward to serving you again soon! Sincerely, The Eagle Buick-GMC Team

June 30, 2025

We are always pleased with the service that we receive on our vehicle. Thank you! More

by knizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your positive review! We’re thrilled to hear that you’re always pleased with the service you receive at Eagle Buick-GMC Inc. Your satisfaction is our priority, and we appreciate your continued trust in us. We look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

June 30, 2025

Everytime I go, everyone is kind and prompt. I live over an hour away and only come here for service. I’m very appreciative for attentiveness. More

by lancasterleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate you making the journey to Eagle Buick-GMC Inc for your service needs. It's fantastic to hear that you find our team kind and prompt. We value your loyalty and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

June 30, 2025

They always do a great job! Definitely happy with my trucks care there. I will be back. More

by Get More Technical Solutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your amazing review! We're thrilled to hear that you are happy with the care your truck receives at Eagle Buick-GMC Inc. We appreciate your support and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

June 30, 2025

We will always go here for service and purchases and send anyone we know looking for a great dealership. Scott in service has always been a great communicator and explains everything. Jeremy in finance is th More

by Shelly McGann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you, Shelly! We are thrilled to hear about your positive experiences at Eagle Buick-GMC Inc. It's great to know that our team members, including Scott, Jeremy, Lonny, and Russ, have provided you with the friendly service you deserve. We appreciate your loyalty and recommendations! We can’t wait to welcome you back for your next visit. Sincerely, The Eagle Buick-GMC Team

June 28, 2025

The staff are all very nice and accomidating. If the wait is long you get an Uber..how nice! More

by pattir0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our staff at Eagle Buick-GMC Inc. We strive to provide great service, and we’re glad you appreciated the Uber service during your wait. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

June 27, 2025

I told him what I needed and it was completed within 15 minutes and I was on my way. Excellent customer service. More

by plewis2493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who performed the service
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Jun 27, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your review! We're glad to know that your needs were addressed so quickly and that you experienced excellent customer service at Eagle Buick-GMC Inc. We appreciate your feedback and look forward to assisting you again on your next visit. Sincerely, The Eagle Buick-GMC Team

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