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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,517 Reviews

1,517 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 16, 2022

Scott in service is top notch as is the rest of the staff I have had the pleasure of dealing with. Thanks. More

by josephine_ploettner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

May 13, 2022

They always do their best and I trust them with my baby Scott Kelly needs 10 stars ! More

by GLV241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

May 12, 2022

No waiting for scheduled appointment; polite and friendly staff; quick and efficient processing of paperwork More

by Kmarshall53
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clerical staff at checkout
May 13, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

May 11, 2022

Very helpful. Honored my dealership free oil change. Great service & helpful staff. Appreciate the good service. More

by lynnseidelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

May 11, 2022

Great knowledge and communication by Scott in service. Got my car back to me just as promised p More

by Lisadalyharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Eagle Buick-GMC Team

May 10, 2022

Awesome service dept first time customer will definitely be going back was in and out in very timely manner no hassles and very professional and courteous More

by flewpastu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

May 10, 2022

First I was greeted by friendly service writer. While waiting in the waiting room a gentleman wear a White shirt with company logo offered coffee , water and breakfast bar’s . ( he came in about 3 More

by dos714.dos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Maiolo , Neil Mendes
May 12, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Eagle Buick-GMC Team

May 06, 2022

Very unhappy with the service center each time I go they have challenges completing task scheduled. This time my seat heater was not working they ordered parts I had to call to check every two weeks because More

by Rchrist0001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Eagle Buick-GMC Team

May 05, 2022

Professional customer centered service. Clean inviting waiting room. Friendly helpful service writers that listen to what the customer needs. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
May 06, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

April 29, 2022

Would give it 5 stars as usually I never have a issue and enjoy coming to get my truck serviced and will continue to go here. But this past time, they forgot to put a air filter cap back on and saw it on top More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
May 02, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for your great review, Shane. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

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