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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,552 Reviews
Call Service Center (888) 745-2599

1,552 Reviews of Eagle Buick GMC, Inc. - Service Center

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July 06, 2022

I have dealt with Brooksville for several months over truck not starting issue. Argued with them about a bad battery. Got nowhere. Went to you soon is diagnostic was Ron replace the battery, truck runs g More

by bh3618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

July 06, 2022

I like dealing with Scott . always on top of everything thank you for every thing More

by g.geer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2022 -

Eagle Buick GMC, Inc. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Eagle Buick-GMC Team

June 28, 2022

I had an excellent experience from the service order writer To the mechanic Kris who did an excellent job repairing my hummer and would bring it back there to get more work done as soon as it needs it a More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris the mechanic , Neil Mendes
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Jun 30, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

June 27, 2022

Everyone at Eagle are very helpful. ..Scott Kelly in the service center is awesome. I'll be back. . More

by jochroa44@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Scott was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Eagle Buick-GMC Team

June 27, 2022

Length of time for repair was 2 weeks everything else was great cost was free. More

by calcite.wells.00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
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Jun 29, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate your input! We're glad to hear that you are impressed with the service we offer here at Eagle Buick-GMC Inc. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Eagle Buick-GMC Team

June 27, 2022

Everyone was helpful and professional, they answered all of my questions, Scott Kelly made sure everything was done and explained every step of the way to me about what was done to my truck. THANK YOU More

by acehi694u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Report | Print
Jun 29, 2022 -

Eagle Buick GMC, Inc. responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

June 23, 2022

Feels like family. Scott takes good care of me. Friends with the leadership team. Just a great dealership to work with! More

by Mssony352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

June 22, 2022

Speedy! The work was done quickly. Every employee was remarkable personable, kind and intelligent, too! More

by Elmoudy07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Report | Print
Jun 24, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

June 22, 2022

I appreciate how and where my money is being spent on and treatment of professional courtesy More

by Jmbpr57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Jmbpr57 responded

Thank you for your service

June 17, 2022

Very professional experience with the dealership. Would recommend the dealership and service department to my friends and family. More

by CATHYHENRY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Report | Print
Jun 17, 2022 -

Eagle Buick GMC, Inc. responded

Your kind words and fantastic review are greatly appreciated, Cathy! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Eagle Buick-GMC Team

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