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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,516 Reviews
Call Service Center (888) 745-2599

1,517 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 05, 2022

Appointment totally on time. .. Work complete as promised! Awesome experience! Scott in service, my hero! More

by susiemhallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Maiolo
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Apr 07, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

April 02, 2022

Usually the service department is timely with scheduled appointments. However programming a new key took the entire day of which we had a scheduled appointment in Tampa that was delayed. More

by Clmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
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Apr 05, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for your great review, Clmorris. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

March 31, 2022

I live in Jacksonville Florida and my grandson takes my truck to visit his girlfriend. When he is down there the dealership usually is able to work him in on short notice. It is very much appreciated. More

by milmartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was not physically there
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Apr 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

March 31, 2022

They listened to our problem (alignment issues) and fixed the problem perfectly. The staff was superior. More

by janeratliff59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Report | Print
Apr 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

March 30, 2022

This dealership has been nothing short of phenomenal. They exceed customer service expectations and offer timely vehicle maintenance. More

by LYRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Report | Print
Apr 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

March 29, 2022

Took my new truck in for its first service and was done in less than 1 hour! Service was great! More

by charlene.irvine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 31, 2022 -

Eagle Buick GMC, Inc. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Eagle Buick-GMC Team

March 29, 2022

Scott and team were great. Quick and easy. No hassle. Thanks for the work you do. More

by gschil74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott.
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Mar 31, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

March 28, 2022

Friendly and helpful Scott is great 👍 will return for any other needed repairs in the future More

by Cindylwojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 30, 2022 -

Eagle Buick GMC, Inc. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Eagle Buick-GMC Team

March 23, 2022

Previously Laura, and now Scott has always taken good care of our cars/trucks. He keeps us apprised of what the diagnostics finds, clearly telling us the costs. And tries to save us money where he can. More

by mkrasny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 25, 2022 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

March 21, 2022

Scott was very helpful in getting job done quickly. Will tell all my friends about it More

by jockeymooremaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 23, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

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