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Earnhardt Chandler Cadillac

Chandler, AZ

4.6
348 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 348 reviews

December 13, 2022

Everyone was very friendly. Plus, I was in and out in less than an hour! More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus from sales was very nice and we had a short chat. Aaron was very nice in service too.
Dec 14, 2022 -

Earnhardt Chandler Cadillac responded

We're so proud of our team for providing you with a seamless experience. Until next time! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

October 22, 2022

Always professional, respectful and polite. I have never been treated so well by a service department. The consierge service is the best. Thank you More

by CM24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 24, 2022 -

Earnhardt Chandler Cadillac responded

We're thrilled our team provided you with the quality service you deserve! Thank you for choosing us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

October 04, 2022

Not helpful. Just told us the markup amount and to order off the website. Seemed like the entire staff were surfing on their phones. Did not give us contact in More

by clay proulx
Recommend Dealer
No
Employees Worked With
I don't know
Oct 04, 2022 -

Earnhardt Chandler Cadillac responded

Hi Clay, The LYRIQ electric vehicle is the first of its class and due to the supply and demand, is currently selling for over MSRP. Having said that, it sounds like our team could have been more accommodating and informative when providing you with this information. I appreciate you bringing this to my attention and should you like any more information about ordering a LYRIQ, please don't hesitate to contact me. I'm here to help. Regards, Justin Conover General Manager justin.conover@earnhardt.com

Oct 04, 2022 -

clay proulx responded

You're right. We are very interested in getting one. It won't be with you

October 01, 2022

Fue un buen servicio el que no proporcionaron cuando llegamos ala agencia y nos esplicaron todo lo que necesitábamos saber acerca de el vehículo que queríamos More

by aidmig1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Richmond
Oct 03, 2022 -

Earnhardt Chandler Cadillac responded

Gracias para esta revision de cinco estrellas! Saludos, Justin Conover General Manager Justin.conover@earnhardt.com

September 27, 2022

Earnhardt Chandler Cadillac has done all the warranty and maintenance work on my last 2 Escalades. Professional and attention to detail is high. Would recommend them to everyone. Thank you More

by Chris M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Sep 28, 2022 -

Earnhardt Chandler Cadillac responded

Hi Chris, we are so happy that our service team provided you with a. positive visit! We look forward to working with you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 26, 2022

Liars and scam artists! Do yourself a favor and go elsewhere. Justin and Andy are liars and have 0 integrity. More

by Havasuion.md
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin and Andy
Sep 27, 2022 -

Earnhardt Chandler Cadillac responded

We’re disappointed that we fell short of your expectations. After being in business for 60 years we aim to exceed the expectations of our customers. Due to the nationwide shortage of Escalades and super high demand, inventory turns at a super-fast rate. Should you like to discuss your experience any further, please feel free to contact me. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 22, 2022

Brad Hartman does a great job coordinating things and getting everything done on time. I highly recommend this dealerships service. More

by Squad924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 23, 2022 -

Earnhardt Chandler Cadillac responded

Brad is awesome and it's no surprise that he took such good care of you! We look forward to working with you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 15, 2022

Great customer service. My appointment was at 11 am and I was talking with the service writer right on time. Car was taken back immediately and all requested repairs were More

by drpinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Sep 15, 2022 -

Earnhardt Chandler Cadillac responded

We are so happy to know that we got your car back to running like new! Please let us know if we can help you with anything else! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 11, 2022

Brad Hartman is my Advisor and I can’t say enough about is customer service skills professionalism, courteousness and his compassion to understand the customers needs ie: time constraints, explaining prob More

by msejpmosley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 12, 2022 -

Earnhardt Chandler Cadillac responded

You deserve nothing but the best, and we're grateful to know Brad provided you with nothing less than that! We look forward to seeing you at your next service visit! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Sep 12, 2022 -

msejpmosley responded

Thank you, look forward to that , however not to soon Haha.

August 15, 2022

Very professional. Everything was upfront and honest, no games or hidden agendas. The easiest vehicle we've ever bought. William Jurczak & Terry Schaier took great car More

by Cari Tolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Jurczak, Terry Schaier
Aug 16, 2022 -

Earnhardt Chandler Cadillac responded

Hi Cari, it's so nice to know that William and Terry worked hard to provide you with a smooth car-buying experience! Thank you for choosing us and we hope to see you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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