Earnhardt Hyundai North Scottsdale

This dealership is Discover Hyundai. We purchased a brand new sonata that was driven from Yuma Az to Scottsdale for us because we selected a color that Discover did not have. When the car was a little over o new sonata that was driven from Yuma Az to Scottsdale for us because we selected a color that Discover did not have. When the car was a little over one month old with just 2600 miles on it the engine blew up on the freeway going 70mph when we were over 250 miles from home. Discover refused to accept the car back. The very professional roadside service folks towed us to Jim Click Hyundai in Tucson who were very accommodating. Since Discover would not accept the car back because it required a brand new engine we were rudely told by the sales person Carl that we had to deal with the corporate office in California. We were forced to rent a car and were without our brand new car for one month while we were haggling back and forth and the new engine was put in. Not once did anyone at Discover Hyundai in Scottsdale contact us to offer ANY assistance. We did not want the car back and as it turned out no one did. We were forced to lose $4000 and purchased a turbo Hyundai from the dealer in Tucson. Then corporate Hyundai told us we had to pay the additional $15 per day over the $30 allowance for the rental. We had to return the rental car 250 miles to pick up the new one. This raised our payment significantly to Incorporate the $4000 loss on a car we drove 2600 miles as my wife refused to get back. Into the lemon car. We are now stuck with our new Hyundai and a very bad taste in our mouths. Discover Hyundai has the worse customer service I have ever encountered in my 35 years of purchasing cars. Corporate Hyundai also does not have the customers interest at all. Can't wait to sell our car and go to a dealer that stands behind their product. Carl was a rude, unprofessional salesperson who should not be in the car business. More

Why did I NOT buy my Sonata here?? Their service is AMAZING! I stumbled upon them when Hyundai roadside assistance towed my car there by mistake. Yesterday I noticed my right tail light was hanging AMAZING! I stumbled upon them when Hyundai roadside assistance towed my car there by mistake. Yesterday I noticed my right tail light was hanging off, so I brought my car in to Earnhardt since they are near my office. They checked BOTH tail lights and found the same problem on the left as well, and replaced that one too. The contrast in service here vs Chapman Bell Road where I bought the car is night and day! My car did not start 3DAYS AFTER 15K SERVICE at Chapman Bell Road. Clearly they did not check the battery, since it died a few days later. This would never happen at Earnhardt since they took the time to they do a full under the hood inspection AT NO COST! The waiting area is lovely, there is a PC with internet available, comfortable seating, and an airy and open feel to the place, along with popcorn, bottled water, and healthy snacks along with treats. Thank you Adam Rodriguez for taking such great care of my car! More

I worked with TIm for about a year that I lived in AZ - moved back to Seattle in September 2011 and I'm sorry I won't be able to continue to work with him and take my car into Discover Hyndai for it's rout moved back to Seattle in September 2011 and I'm sorry I won't be able to continue to work with him and take my car into Discover Hyndai for it's routine service. All I can say is, Tim is FANTASTIC to work with !!! You won't regret coming here for service or repairs! More

I chose this dealership because of dealing with Tim. He serviced my 2008 Hyundai and I wouldn't trust anyone else to work with. I decided when it was time for a second new car, to stay with this dealership serviced my 2008 Hyundai and I wouldn't trust anyone else to work with. I decided when it was time for a second new car, to stay with this dealership.I met with Tim before buying so he could recommend a salesman for me to work with. I like picking a dealer with a good service department since after the sale you will end up primarily working with the service team. Tim will make it worth your while. More

Great experience. Jim, Double G, Kelly, & the general manager were (THE BEST). I could not have asked for any better. Kelly went way above and beyond. Thanks, Pete R. manager were (THE BEST). I could not have asked for any better. Kelly went way above and beyond. Thanks, Pete R. More

We wanted to take a moment to express our sincere appreciation and satisfaction with the personable & professional staff at Earnhardt Hyundai – North Scottsdale (formerly Discover Hyundai). We have A appreciation and satisfaction with the personable & professional staff at Earnhardt Hyundai – North Scottsdale (formerly Discover Hyundai). We have ALWAYS been treated with the utmost care & concern regarding our 2011 Sonata, and feel a great sense of confidence knowing that our vehicle has been and will be in "good hands" there at Earnhardt Hyundai! Although we have experienced exceptional customer service from ALL staff personnel, we especially wanted to highlight the ALWAYS AWESOME service and dedication we've received from Tim Hodder! Tim's attention to detail, efficiency, and great attitude really are refreshing! He has established an excellent rapport with us as consumers, and continues to impress at each turn! Again we want to thank ALL staffers for providing us with outstanding service over the past 18 months, and look forward to continued growth and success! Alexandria "Sandy" DiDomizio-Golston Preston Golston More

Ric was very kind and helpful. He was also very knowledgeable! It was a great experience to work with him when buying my Hyundai accent! knowledgeable! It was a great experience to work with him when buying my Hyundai accent! More

ALL THE PERSONNEL AT DISCOVER WERE VERY HELPFUL AND COURTEOUS. I DID HAVE TO WAIT A WHILE WHILE MY CAR WAS PREPPED (IT HAD RECENTLY ARRIVED ON THE LOT).I WAS A LITTLE DISAPPOINTED IN MY TRADE-IN PRICE COURTEOUS. I DID HAVE TO WAIT A WHILE WHILE MY CAR WAS PREPPED (IT HAD RECENTLY ARRIVED ON THE LOT).I WAS A LITTLE DISAPPOINTED IN MY TRADE-IN PRICE , BUT DID NOT WANT THE PROBLEM OF SELLING IT PRIVATELY. OVERALL , I WOULD DEFINITELY RECOMMEND THIS SALESMAN AND THE DEALERSHIP. More

Mike did a great job. I knew the car I wanted, but it wasn't available. They found one, brought it in, and had it when promised. wasn't available. They found one, brought it in, and had it when promised. More

This was a very pleasurable experience. The salesman was extremely knowledgable and very friendly. He was not pushy and made our experience a great one. We would highly recommend this dealership along with extremely knowledgable and very friendly. He was not pushy and made our experience a great one. We would highly recommend this dealership along with our salesman. More