This was my first time leasing a car in the USA. I moved in more than a year ago and have a stable lawful job. I found this dealership through Checkbook. They were supposed to have one of the best deals in the area. Since the monthly payment was going to be great, I decided to move forward. At the beginning, Jimmy was effective, but then he wouldn't reply to my messages for hours/days and I would feel like if I was chasing them. When they submitted my paperwork, we started a painful process in which they weren't sure if I was fit to lease the car because of a misunderstanding in which they were having trouble recognizing I had an active visa. After lots of clarification attempts, I sent them an email, with my thoughts, after which Hyundai Motor Finance contected me and told me I was approved to get the car. After that, I wanted to move forward with the deal, despite of all the hiccups; and then found out that they quoted the wrong vehicle for me (this could have been avoided if they would have been kind enough to send me the VIN# of the car or an official quote, as I was requesting from our first communication). However, Jimmy was willing to keep his word on the price. At the end, he had a personal emergency, which I understood, but nobody else contected me, neither him followed up with me. He relied on his coworkers Ian and Bob, but they never reached me either. It has been almost 4 days after he replied my last message. I decided to go with another dealership, just because they never showed interest on getting my bussines and instead, made me feel like it wasn't important enough because of my visa status.