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Earnhardt Hyundai North Scottsdale

Scottsdale, AZ

4.8
2,379 Reviews
Earnhardt Hyundai North Scottsdale is Arizona's newest Hyundai dealership. Our goal is to establish the highest degree of confidence by actively listening to our customers and employees. Our goal is simply to provide an exceptional experience before, during and after the sale. At Earnhardt Hyundai North Scottsdale providing an exceptional experience is not a slogan it is our way of life.
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8445 E Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,379 reviews

January 18, 2023

This dealership has ZERO interest in customer service. Over the past 2.5 years, I purchased 3 new vehicles from Earnhardt Hyundai in Avondale, the most recent, a Palisade, Calligraphy. There was an issue More

by caw3135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hoard, Avondale
Jan 19, 2023 -

Earnhardt Hyundai North Scottsdale responded

We appreciate you sharing your concerns. We would have offered to help with this issue, but because it was a paint issue on a new vehicle, it is the responsibility of the selling dealer to resolve this issue, as it's most likely not something that can be resolved under warranty. We could have done a better job of explaining this to you and provided you with the quality service you've become accustomed to receiving here over the years. I understand this issue has been resolved at the dealership you purchased your vehicle at. Should you like to discuss this or anything else further, please feel free to contact me. I'm always here to help. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 15, 2023

Everything done as promised each time I have been there. They took care of a warranty item with the no hassle. More

by Tom33070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Jan 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We appreciate your awesome rating, Tom! We look forward to taking care of you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 14, 2023

Excellent job on oil change and a recall repair. Work was completed in 35-40 minutes and the SUV looked great after a complimentary car wash, More

by rshort9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We strive to provide a quality experience and we're so proud of our team for delivering a 5-star service visit. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 13, 2023

Always such great service! ! We own multiple cars and they are amazing with customer service!! More

by Joan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia, Joe Cugliari, Mike Phenix
Jan 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're so proud of our team for taking excellent care of you, Joan! Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 03, 2023

My service from Ibrahim Khan was more than EXCELLENT, he went over the details of my new car so that I could understand them immediately and was very helpful and even called me at home to make sure that I g More

by SCIRAULO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahim Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Earnhardt Hyundai North Scottsdale responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ibrahim! Congrats on your new ride and we can't wait to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 31, 2022

Friendly. Always on time and no upsell ever. Clean place with good coffee and snacks More

by Blaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Earnhardt Hyundai North Scottsdale responded

It's so nice to see that you always receive the service that you deserve! We look forward to working with you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 31, 2022

Earnhardt North Scottsdale is a well organized dealership to have regular scheduled maintenance performed. Scheduling is a little disappointing since it takes several months to get an open appointment for r More

by rjones48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Girard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Art Suleiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern
Jan 03, 2023 -

Earnhardt Hyundai North Scottsdale responded

We are glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate your business and we can't wait to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 29, 2022

For over a decade, this dealership and its service department has ALWAYS exceeded my expectations. Their cars are efficient and excellent quality. Cannot recommend them any higher, they are at the top More

by TALLTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Femiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tonelli, James Orosco, Michael Southern
Dec 30, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are thrilled that you always receive the service that you deserve! We appreciate your loyalty to us and we hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 20, 2022

Brad made the car buying experience easy and painless. He was professional and accommodating throughout the entire process. He kept on emailing me information about GV60 and links to Youtube videos while More

by Fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Burnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are so happy that our team provided you with a memorable shopping visit! Thank you for this positive review and we hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 10, 2022

Stopped in to the service bay because all four of my tires were suddenly low.. service advisor said he would add air right away. This was great service and a service attitude that showed through by my More

by Gordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kirwan
Dec 12, 2022 -

Earnhardt Hyundai North Scottsdale responded

Thank you for choosing us, Gordy! We're so happy to hear your service visit went smoothly! Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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