Earnhardt Hyundai North Scottsdale

I’m not sure how this dealership has good reviews. I’ve been going here for 4 years on and off with 2 cars. Some average experiences, most unacceptable. They are difficult to reach by phone. Appointme I’ve been going here for 4 years on and off with 2 cars. Some average experiences, most unacceptable. They are difficult to reach by phone. Appointments take long. They did a poor job diagnosing a clicking sound. One time their major service estimate was way off, and I didn’t find out until after the work was done. One time on a leased car that needed a new pump- well it took them 2 weeks! The worst thing was they denied to give us a rental until we got our contract and told them it is required. Ricardo is the worst person we have had, then Norm, then Kelly. They routinely keep cars overnight for things that are easily done same day-for instance, to check a sensor I made an early AM appt and they said it may take 2 days. At this point we are going to drive farther to have good, courteous service. So happy to be done with Earnhardt. More

We have been clients of Earnhardt Hyundai since it’s beginning. We purchased our Genesis and have been completely satisfied with the service. Ben Girard is probably the best at his profession we have ex beginning. We purchased our Genesis and have been completely satisfied with the service. Ben Girard is probably the best at his profession we have experienced. A true keeper. More

Kelly Lara is my service manager. She is always helpful, knowledgeable and responds quickly to my concerns. My 2017 Santa Fe had warranty work done along with a 30,000 mile tune-up on She is always helpful, knowledgeable and responds quickly to my concerns. My 2017 Santa Fe had warranty work done along with a 30,000 mile tune-up on October 10th. Car runs beautifully, as if it were brand new. It was clean and freshly washed when I drove it home. Very happy with Kelly and Earnhardt. More

They always exceed your expectations. Ben Girard is as good as they come. He's friendly, prepared, knowledgeable and gets the job done. No surprises and in 10 years and multiple cars they Ben Girard is as good as they come. He's friendly, prepared, knowledgeable and gets the job done. No surprises and in 10 years and multiple cars they have NEVER suggested work that wasn't needed like so many other dealerships! Trust is their greatest asset! More

My buying experience was easy, fast and efficient. I just love my new car - It’s the best! I just love my new car - It’s the best! More

Norm was good to deal with, friendly, efficient and professional. The customer waiting area was clean and comfortable. professional. The customer waiting area was clean and comfortable. More

I had an emergency tire rim problem and needed to leave my Genesis because part needed and because no loaner available I had to find a rental. Ben Girard was able to find me a loaner the next day and exped my Genesis because part needed and because no loaner available I had to find a rental. Ben Girard was able to find me a loaner the next day and expedite a new rim from LA. He kept me informed along the way of status and did my regular maintainence as well as correct a minor issue while waiting for a new rim. He went on vacation before completed but advised me and turned over to Jason Colburn to insure I was taken care of. Jason seems to be a nice guy also. More

Visited Earnhardt Hyundai to check out the Tucson and Sonata and Colin Fitschk explained no inventory available currently and suggested the Palisade or the Santa Fe. Colin was very professional and court Sonata and Colin Fitschk explained no inventory available currently and suggested the Palisade or the Santa Fe. Colin was very professional and courteous as we tried to decide what to do and let us walk around and talk about what to do. My wife looked at a white Genesis G80 and suggested we talk to Colin about a test drive. Needless to say we were sold on the Genesis but wanted a different color and decided on the Forest Green with white leather interior sitting next to the white one. After a lot of conversation Colin did the paper work and we drove home in the G80 and left the Hyundai Elantra GT there. Colin made the entire process smooth and easy and we look forward to the excellent Earnhardt service. More

Farid was great to deal with. Direct and to the point. A no bull approach Direct and to the point. A no bull approach More

Great service Ricardo was very professional and service oriented Has confidence in Hyundai service department going forward oriented Has confidence in Hyundai service department going forward More