Earnhardt Hyundai North Scottsdale

Got one call from DJ and he said he would call me back and have not heard back from him, that has been about three weeks ago and have not heard back from him, that has been about three weeks ago More

Ok, so I want to start off by saying that I have been car shopping for a few weeks now. I've gone to nearly 20 dealerships to test drive and explore different cars, but this Hyundai dealership really stood o shopping for a few weeks now. I've gone to nearly 20 dealerships to test drive and explore different cars, but this Hyundai dealership really stood out from the rest. See, I worked in banking and automotive finance for years and I tend to ask more detailed questions that many sales reps or managers seem to find off-putting. This was not the case here. I pulled into the dealership and, to my pleasant surprise, I was not accosted by a group of eager salesmen. I walked around a bit, and decided to go inside. I walked in and was pleasantly greeted by Eric, who took time to take interest in what I was there to do. I made it clear that I was not able to buy a car today, but that I was shopping for one over the next few months. I expressed interest in hybrid subs and was shown the Tucson and Santa Fe. I went on a test drive and asked a lot of questions too. What was refreshing is that Eric knew almost all the answers to my questions. He was well versed on all the models, and even competitor models. If he didn't know something, he openly admitted it, but looked up the answer. It was great and really inspired trust in him as a sales rep. When we returned to the dealership I asked to speak to either a manager or someone in finance. My goal was to talk financing options and "shoot the breeze" so to say, about various financing options. I'm a full time Uber driver currently, and many dealers won't provide financing and/or are unaware of options. The sales manager that helped me I believe was called Jim or Bob, and another sakes rep named Greco came over to help too. The 3 of them discussed my options. All of them respected my wish to not pull credit and to talk about various hypotheticals. They did this for nearly 20 minutes. The whole time there was no sales pressure, and no push to sign anything or more. That was a fantastic experience, and the only time a dealership did thar for me over a few months of shopping. Working in finance for so long, I am aware of commission or sales goals orientated some people need to be, usually at a lack of customer service. I can honestly say this, my next car is probably going to be a Hyundai simply based on my experience at this dealership. I trust them to work with me, to respect my boundaries, and to find me what I want with a financing deal that will meet my needs the best. More

I had appointment with Jason on 3/22/22 around 845am was not available due per emergency regarding engine light which occurred on 2/27/22 which i had email him with screen shot. On 3/2/22 received calle not available due per emergency regarding engine light which occurred on 2/27/22 which i had email him with screen shot. On 3/2/22 received called and voice message from Nazy to bring vehicle but before that she asked that will send a survey by email and give 5 star which i did. I went with my wife and met Nazy on 3/3/22 who said will have tech look at it and after 1 hr was informed was oxygen sensor and to come confirmed appointment and might have keep vehicle and will get loaner. When i spoke with Ben on 3/22/22 and explained what i was told by Nazy he informed me that she is not tech multiple times and we do not give loaner car and that can reschedule as we have other cars that still working on it and i feel that should i reschedule with waiting this long me being customer coming all way from Gilbert and purchased this SUV Tucson at this dealership . He said will look at it and later asked if Nazy available said not here and regarding survey she asked got vague answer. After one hour got car fixed gas cap which he explained behind him was Nazy and when i pointed he said will speak with her later and asked why he said was not here said when i came at 900am she was not there and starts at 930am with straight face . I felt trust with him was lost and i felt when i came on 3/3/22 was waste of my time as survey was for her to get bonus or raise. Empathy not sure but i felt that i have been coming to this dealership for service and banner that this dealership has. When customer who read this review please remember think and when you car serviced by trained advisor hopefully how they deal with customer. More

Absolutely the BEST! Everyone went out of their way to make us feel comfortable with the whole transaction. Would recommend them to EVERYONE! Everyone went out of their way to make us feel comfortable with the whole transaction. Would recommend them to EVERYONE! More

Words can’t express how kind and helpful Brad was throughout my purchase process! He truly made it FUN to buy a car which is not something I could say I’ve ever felt when car shopping in the past. throughout my purchase process! He truly made it FUN to buy a car which is not something I could say I’ve ever felt when car shopping in the past. More

Earnhardt Hyundai North Scottsdale was a pleasure to work with. Tony Wahl sales associate and Jimmy Tonelli sales manager were easy to work with and answered all our questions. They both did an outstanding with. Tony Wahl sales associate and Jimmy Tonelli sales manager were easy to work with and answered all our questions. They both did an outstanding job. We would highly recommend Earnhardt Hyundai North Scottsdale to everyone. Thanks for the good job and making our life easier. More

Extremely helpful and professional! Easiest purchase I have ever made. Will for sure return for service and refer to this dealership! AMAZING! have ever made. Will for sure return for service and refer to this dealership! AMAZING! More

Art is a very good and professional salesman. Congratulation. The team is very cooperative and helpful. Congratulation. The team is very cooperative and helpful. More

Earnhardt is a place to go and buy a car! My Genesis is absolutely beautiful! absolutely beautiful! More

This is the second car that I purchased from Earnhardt Hyundai North Scottsdale. I enjoy working with James. He goes above and beyond to assist me with buying a vehicle within my budget. James is kind, co Hyundai North Scottsdale. I enjoy working with James. He goes above and beyond to assist me with buying a vehicle within my budget. James is kind, courteous, and does not try to "sell you" extra items that you don't need. I would highly recommend James and Hyundai to my family and friends or anyone looking to purchase a vehicle. More