Earnhardt Hyundai North Scottsdale

This dealership obviously does not care about selling cars. I did research online and had a car picked out prior to arriving. I parked right in front of the showroom and walked the lot for about 15 minut cars. I did research online and had a car picked out prior to arriving. I parked right in front of the showroom and walked the lot for about 15 minutes and no one came out (not too unexpected). I went in the showroom and asked for a salesperson. Ibrahim came over and was nice. We took a quick test drive and I told him let's work numbers. It immediately became frustrating when he didn't want to discuss anything before running my credit. What's the point of running my credit if we can't agree on numbers? He looked over my trade and discussed payoff details with a sales manager and informed me that I would need to put a decent bit of money down since my trade was upside down. I was fine with that and asked again how much they would give for my trade, but he just threw out a general figure and would not discuss numbers without running credit. I asked if he could at least give a specific amount for my trade. He went back to the sales manager and insisted upon running a credit report. You are NOT running credit unless we agree on numbers. They were perfectly fine with letting me walk out because they would not disclose figures. Too bad because I really liked the car, but will get one from another dealer that is not trying to be difficult and hide things. More

Chris was a pleasure to work with. He provided an estimate, called when the vehicle was ready, and was very professional. Thank you! He provided an estimate, called when the vehicle was ready, and was very professional. Thank you! More

The service department is excellent. Friendly, professional, and efficient from appointment scheduling through service completion. Friendly, professional, and efficient from appointment scheduling through service completion. More

I recently visited for vehicle service for my 2016 Genesis Coupe. I was concerned about the electronics and the possible need for a new battery . Luckily I have the last year that the Hyundai/Genesis Genesis Coupe. I was concerned about the electronics and the possible need for a new battery . Luckily I have the last year that the Hyundai/Genesis was manufactured and I could secure an appointment before January of 2025! I was scheduled with Tony, who was a recent addition to the dealership. He was pleasant and informative. I received an oil change ( I don't drive many miles) and only have 41,500 miles on my vehicle, which I purchased at this very dealership. I serviced my last genesis here also and was always happy. keep up the Great work! More

Had my wife's car in for service. Norm's always on top of it. Smooth and quick service. Norm's always on top of it. Smooth and quick service. More

Andrew was courteous and knowledgeable. my car was ready in the time promised. Will definitely return to this dealership. my car was ready in the time promised. Will definitely return to this dealership. More

The employees are honest and professional. Always punctual and helpful. The facial is immaculate and welcoming. Always punctual and helpful. The facial is immaculate and welcoming. More

Overall I have had nothing but good experiences with Earnhardt and its staff. Thank you for your service. If I need a new vehicle I will be back Earnhardt and its staff. Thank you for your service. If I need a new vehicle I will be back More

I emailed this dealership to ask for the out the door price on the particular vehicle I was interested in. The internet sales manager Austin S. was very responsive. He provided all the necessary informat price on the particular vehicle I was interested in. The internet sales manager Austin S. was very responsive. He provided all the necessary information I requested. We were able to make a deal and I came down to the dealership the same afternoon to fill out the purchase paperwork. Everyone at the dealership is very pleasant without any high pressure sales tactics. Overall an excellent buying experience through this dealership. More

Good to deal with, only complaint is gas tank was on empty for the car we purchasef empty for the car we purchasef More