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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
311 Reviews

311 Reviews of Earnhardt Lexus - Service Center

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August 10, 2025

I have total confidence and trust in Rick - he makes sure my car is serviced properly and is always available to answer questions and share his extensive knowledge of Lexus's. More

by berryleslie116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Earnhardt Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Rick has provided you with exceptional service and support. Your trust means a lot to us, and we're always here to ensure your experience remains top-notch! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 29, 2025

I have been coming to Earnhardt camelback location for years now. Rick is my advisor- he is the nicest guy, and very competent person. More

by radulovicmaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 31, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review, Maria! We're thrilled to hear about your positive experiences with Rick and appreciate your loyalty over the years. We’ll make sure to pass along your kind words! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 28, 2025

Julian did an excellent job listening to my questions pertaining to service and went beyond in reassuring me that my SUV was being properly maintained! The entire Earnhardt team is awesome! More

by LLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Julian and our team. We always strive to provide exceptional service and peace of mind to our customers. Your feedback truly motivates us to keep up the great work! Regards, Bull Earnhardt Owner bull@earnhardt.com

July 24, 2025

We drove 355 miles round trip (in one day! ) to have our Lexus serviced at Earnhardt Lexus. Michael Herrera took wonderful care of us despite being asked to fill in at the last minute. Patrick More

by OneOwnerLS430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kjeldahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Rafael (Raphael?) More than 5 stars!
Jul 25, 2025 -

Earnhardt Lexus responded

Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate you making the long trip to see us. Our team is dedicated to providing excellent service, and it’s great to know that Michael, Patrick, and Rafael exceeded your expectations. Safe travels! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 27, 2025

Had another great experience with Earnhardt Lexus! Appreciate the awesome customer service and great service experience. Thank you. More

by wine.chintzy0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We’re thrilled to hear that you had another great experience with us. Our team is dedicated to providing top-notch service, and your appreciation means a lot. We look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 20, 2025

Rick is great. He made sure all items were taken care of. I always take my vehicle back to him. Great service! More

by Bofuller67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick. Providing great service is our priority, and we appreciate your loyalty. Looking forward to seeing you again for your next visit! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 19, 2025

Fast reliable service and excellent purchase experience. Facilities are comfortable, clean and inviting. Competent and professional staff. More

by Promotion’ Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Earnhardt Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team and enjoyed our facilities. We strive to provide top-notch service and it's always rewarding to know we hit the mark. Looking forward to seeing you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 19, 2025

Very helpful and professional, if he didn’t know the answer, he took the time to find it. More

by Rlaporte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with helpful and professional service. We believe in going the extra mile to ensure you have the best experience. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 07, 2025

Richard did an excellent job. Oil change and detailing were completed as promised. Richard kept me informed of the progress/status via text. More

by HGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear Richard provided excellent service and kept you updated throughout. Your satisfaction is our priority, and we look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

June 04, 2025

Michael Southern, service consultant is the best! Excellent service.. he takes the time to really explain without feeling any salesman pressure to have work completed! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Jun 06, 2025 -

Earnhardt Lexus responded

Denise, thank you for the fantastic feedback! We're thrilled to hear that Michael provided you with such excellent service. Our team strives to make every experience informative and pressure-free. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

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