Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
355 Reviews
Call Dealership (866) 985-9954

4350 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 355 reviews

March 21, 2024

Diana Diaz was an absolute pleasure to work with. Diana’s customer service is top notch! More

by 13doloma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
Report | Print
Mar 26, 2024 -

East Bay BMW responded

Hi 13doloma! We're so happy we were able to help you out!

Helpful
March 19, 2024

Daniel in service was very kind, professional and easy to work with. Will continue to use this dealership. More

by allyson.m.schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Report | Print
Mar 26, 2024 -

East Bay BMW responded

We hope to be of service to you again in the future. Best wishes, East Bay BMW

Helpful
March 19, 2024

The team at EastBay BMW are great. Very personable and knowledgable. It is always a pleasure to utilize the Expertise of the technicians to get the ultimate driving experience. More

by earlsimms7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amit Prasad
Report | Print
Mar 26, 2024 -

East Bay BMW responded

Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
March 19, 2024

I did service for my BMWX5 and Myriam Flores helped with the process. It was a very good experience start to end. Will always recommend this place for any BMW needs. More

by Pradeep Nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam Flores
Report | Print
Mar 26, 2024 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
March 19, 2024

It was excellent work and clean and fast work by Daryll Farillas. Additionally, Michael Angelo helped install the license plate perfectly. More

by Nasser Jafarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas, Michael Angelo
Report | Print
Mar 26, 2024 -

East Bay BMW responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 17, 2024

Kier was easy to work with and super helpful. Made life easy for me will return. More

by Andrewlam1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Report | Print
Mar 26, 2024 -

East Bay BMW responded

Thank you again for leaving us this response!

Helpful
March 16, 2024

Great service, great product, great review! Tons of cars to pick from at great prices and an actual helpful staff More

by trmccabe12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James ylagan, a gentleman on the finance team
Report | Print
Mar 26, 2024 -

East Bay BMW responded

Trmccabe12, thanks for taking the time to leave a review.

Helpful
March 15, 2024

Everardo (service advisor) was excellent to work with. He was courteous, respectful and had vast knowledge of BMW cars. More

by Navjeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everardo
Report | Print
Mar 26, 2024 -

East Bay BMW responded

Navjeet, thank you for your kind words and this wonderful review!

Helpful
March 15, 2024

Good service and knowledge Did not waste my time having to go back and forth. More

by davidfong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manulito
Report | Print
Mar 26, 2024 -

East Bay BMW responded

Davidfong, thank you so much for your high rating!

Helpful
March 13, 2024

Cameron Turner should be the model for salespeople in automobile dealerships. If all dealerships were staffed by people like him, there would no longer be any stigma attached to car salesmen. More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Turner
Report | Print
Mar 15, 2024 -

East Bay BMW responded

Stephen, we're so glad that we were able to go above and beyond your expectations!

Helpful
1
...
10
11
12
...
36