East Bay BMW

The service rep was exceptionally helpful coordinating the service to repair my windshield washer problem and reprogram the car for my new tires. the service to repair my windshield washer problem and reprogram the car for my new tires. More

Came in for a regular service expecting to have my Service Consultant help me. Unfortunately, he was going out of town that morning. He was there to greet me and introduce me to another Consultant, Ru Service Consultant help me. Unfortunately, he was going out of town that morning. He was there to greet me and introduce me to another Consultant, Ruben Lopez. My experience was excellent and Ruben handled the process flawlessly! More

Thank you East Bay BMW for always doing a great job. This is the only dealer I trust to service my vehicle; our service advisor, Everado Diaz, was particularly helpful and I appreciated his time and att This is the only dealer I trust to service my vehicle; our service advisor, Everado Diaz, was particularly helpful and I appreciated his time and attention to our vehicle. More

Everardo Diaz helped me with all my services and questions he always gives me good recommendations about my services questions he always gives me good recommendations about my services More

On time, as per estimated cost. Lou Rios was a pleasure to work with. Great dealership. Lou Rios was a pleasure to work with. Great dealership. More

Great service and prompt attention to calls requesting information. And very pleasant and attentive attitude. information. And very pleasant and attentive attitude. More

Diana was absolutely fabulous to work with. She made the whole process easy and went above and beyond. She made the whole process easy and went above and beyond. More

Louis is great, he explains clearly what’s going on with my car iand some things to done. Very professional and I geel comfortable talking to him during my visit. my car iand some things to done. Very professional and I geel comfortable talking to him during my visit. More

My service rep, Joseph, was fantastic. Quick, efficient, and likable. They completed quite a bit of work in one day. Car looked great and drove great. Fantastic! Thank you. Quick, efficient, and likable. They completed quite a bit of work in one day. Car looked great and drove great. Fantastic! Thank you. More

It was a great experience to bring my iX to the dealership for service. Everardo Diaz was my service agent. He is very friendly and professional. I am glad that they fixed my car. dealership for service. Everardo Diaz was my service agent. He is very friendly and professional. I am glad that they fixed my car. More