East Bay BMW

Professional, prompt, and thorough—BMW service exceeded expectations with expert care and friendly staff. Highly recommended! expectations with expert care and friendly staff. Highly recommended! More

Serviced today dealt with joe. Great experience easy to deal with and very friendly, recommend Great experience easy to deal with and very friendly, recommend More

So kind and will really take care of you here. This is why I love BMW! :) This is why I love BMW! :) More

Individuals at the dealership go out of their way to help. Today in particular was Daryll Farillas. He was ready, kind, knowledgeable and solved my problem. My appointment was made with Steve who also w help. Today in particular was Daryll Farillas. He was ready, kind, knowledgeable and solved my problem. My appointment was made with Steve who also was very responsive. My Service Manager Ben has also been very accommodating. Excellent service. More

Very professional, courtesy and friendly. The best customer service I have ever experienced from a car dealership. Joseph Brightenstine is a great asset to your company. The best customer service I have ever experienced from a car dealership. Joseph Brightenstine is a great asset to your company. More

Very professionally run dealership with great service advisors and after sales support. I am really satisfied with the quality of work with my 2025 X5 50e. I recommend this dealership to both new and cur advisors and after sales support. I am really satisfied with the quality of work with my 2025 X5 50e. I recommend this dealership to both new and current BMW customers. More

I brought my car to BMW East Bay for a check engine issue, which turned out to be a cylinder 6 misfire and open circuit caused by coolant corrosion. Jonathan Daniels, the technician, was excellent, inf issue, which turned out to be a cylinder 6 misfire and open circuit caused by coolant corrosion. Jonathan Daniels, the technician, was excellent, informative, efficient, and skilled. He replaced the fuel injector, and I had my car back within two days. The engine now feels noticeably more healthy and runs more smoothly. Jeff Killoran, my service advisor, was also great very accommodating and easy to communicate with. More

It was a great buying experience and Mol was very good to work with. Did not feel pressured and he guided us through making the purchase of our new car. work with. Did not feel pressured and he guided us through making the purchase of our new car. More

I recently took my car to East Bay BMW because my car said it was low on oil and was greeted by Wayne and he topped up my oil and filled my washers fluids too with a smile ! Thanks Wayne and see you at m said it was low on oil and was greeted by Wayne and he topped up my oil and filled my washers fluids too with a smile ! Thanks Wayne and see you at my next service visit ! More

East Bay BMW is amazing and the staff is incredibly professional. Matt the sales manager is someone I haver worked with for years on several purchases and I always return for more cars. . In this purch professional. Matt the sales manager is someone I haver worked with for years on several purchases and I always return for more cars. . In this purchase I worked with Amol, Bobby who were extremely knowledgeable and fun to work with.. Daryl the Genius spent a lot of time with me to be sure before I drove off the property , I had a clear understanding of the operation of the vehicle. Kamran the finance guy also a very friendly and knowledgable finance manager made the process efficient and easy to understand when explaining the additional warranty items. This place is UNLIKE ALL the dealerships around the area. Its an amazing vibe and the teamwork culture is a clear 10/10. I honestly had so much fun buying my car today.... Joe,P. you are a great GM creating a team of sales and finance people who really rock it!!! Thanks for all the great service over the years... just keeps getting bettter!!!!! More